How AI, Transparency, and Human Connection Are Shaping the Future of Car Shipping: Insights from AmeriFreight Auto Transport’s CEO

AI, Trust & Auto Transport: AmeriFreight CEO on Move.org

Move.org recently sat down with our CEO, Asadullah Sameer Ismailzada, to discuss how technology, regulation, and customer expectations are transforming the auto transport industry. 

As one of Move.org's top auto transport companies, AmeriFreight Auto Transport is proud to help lead these changes while staying focused on what matters most: people.

In the interview, published by Move.org, Asadullah shares how emerging tools like automation and AI are enhancing efficiency, yet never replacing the human-to-human care customers expect when shipping a vehicle.

Technology Is Reshaping Auto Transport in 2025

According to Asadullah, 2025 has brought a surge in digitalization in the auto transport industry. Many companies have adopted:

• AI-driven pricing tools
  
  

• Real-time GPS tracking integrations
  
  

• Automated communication and CRM improvements
  
  

• Streamlined digital booking platforms

This shift gives customers more visibility and smoother coordination throughout the shipping process. Automakers are also contributing by integrating more built-in tracking technology into their vehicles. Additionally, Central Dispatch, one of the most widely used load boards in the U.S., has introduced an app with GPS functionality that enables carriers to provide real-time tracking updates.

Industry Pressures: Regulation, Insurance Costs, and the Economy

New regulations, higher insurance premiums for carriers, rising maintenance costs, and global supply chain instability have all influenced shipping prices and timelines throughout the industry.

As Asadullah explains, inflation and high interest rates have reduced household purchasing power, which affects both vehicle upgrades and cross-country moves. 

Because relocation is a major driver of car shipping demand, shifts in the housing market can directly influence shipment volume.

What Most People Don’t Know About Car Shipping

Many people are unaware that auto transport is often more cost-effective, safer, and more convenient than driving long distances yourself, especially when considering:

• Fuel costs
  
  

• Lodging
  
  

• Food
  
  

• Roadside risks
  
  

• Time lost
  
  

• Wear and tear on the vehicle.

Asadullah emphasizes that awareness is growing, but there’s still a significant opportunity to educate consumers on the value and practicality of auto transport.

Common Myths and Mistakes

One of the biggest misconceptions is believing car shipping works like sending a package. In reality, auto transport involves independent carriers, varying routes, changing market conditions, and dynamic pricing based on supply and demand.

A significant mistake customers make? Choosing a company based on unrealistic promises. Asadullah notes that AmeriFreight Auto Transport always communicates accurate, reasonable expectations regarding pricing and pickup windows, never guarantees beyond what the industry can reliably provide.

How AI Is Enhancing Operations (But Not Replacing People)

AI is helping carriers and brokers improve:

• Pricing accuracy
  
  

• Scheduling efficiency
  
  

• Fraud detection
  
  

• Customer communication
  
  

• Route optimization

However, Asadullah stresses that technology only enhances—not replaces—the personal care customers receive.

Why AmeriFreight Auto Transport Continues to Stand Out

Asadullah explains that AmeriFreight Auto Transport’s success comes from:

• Prioritizing employee satisfaction; happy employees, happy customers
  
  

• Focusing on customer education and transparency
  
  

• Maintaining long-term carrier relationships based on mutual respect
  
  

• Offering cost-saving strategies developed over more than 20 years of industry experience
  
  

• Giving customers multiple shipping options, including open, enclosed, and specialty transport (location permitting)

He notes that customers often appreciate AmeriFreight Auto Transport’s discounts and the reliability of its service at competitive prices.

Read the Full Interview on Move.org

To explore Asadullah’s complete insights and learn more about how auto transport is evolving, visit Move.org, one of the leading resources for comparing moving and transportation services.

Explore why AmeriFreight Auto Transport is recognized as one of Move.org's top auto transport companies