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AmeriFreight Reviews
We are rated A on BBB and many other platforms, and are proud to say that customer service is our #1 priority. Don't just take our word for it; see what our customers have to say about our transport shipping services!
AmeriFreight Auto Transport Company:
How do we compare to the auto shipping industry?
Our customer's feedback speaks volumes about why we're the best in auto transport. With over 37,000 reviews across multiple platforms, we consistently earn high marks for our service and reliability.
| Resource | Our Auto Transport Reviews | Rating | Industry Position |
|---|---|---|---|
| BBB (Better Business Bureau) | 1500+ | 4.86/5 Stars (A) | Best |
| 4,000+ | 4.7/5 Stars (A+) | Best | |
| Consumer Affairs | 4,500+ | 4.8/5 Stars | Best |
| Transport Reviews | 4,000+ | 4.9/5 Stars | High |
| Trustpilot | 500+ | 4.9/5 | High |
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Why AmeriFreight Auto Transport Is Your Best Choice for Car Shipping as One of the Best BBB-Accredited Auto Transport Companies
At AmeriFreight, we don't just ship cars - we deliver peace of mind. Our commitment to quality, transparency, and customer satisfaction sets us apart from other auto transport companies. Here's what makes us the top choice:
- A Rated by the BBB: We proudly hold an A rating with the Better Business Bureau, a testament to our ethical practices and dedication to customer care.
- Trusted Carrier Network: We partner exclusively with fully vetted, top-rated carriers who meet our high safety and reliability standards.
- Customer-First Service: Our team is here to make your vehicle relocation seamless, offering personalized support and real-time updates every step of the way.
- Flexible Options: From open transport to enclosed shipping, door-to-door delivery, or expedited service, we customize our solutions to fit your needs and budget.
With over 200,000 vehicles shipped successfully, including everyday cars, luxury models, and classics, AmeriFreight has the experience and expertise to handle any car shipping job.
Industry Recognition: Trusted by Experts
AmeriFreight has been recognized by industry authorities:
- Move.org: 4.1/5 stars - Noted for competitive pricing and excellent customer support.
- Car Talk: 4.9/5 stars - Named a top pick for auto transport reliability.
These accolades reinforce AmeriFreight's status as a leader in car shipping.
AmeriFreight Reviews by Platform
Dive into what customers are saying about us on each major review platform:
AmeriFreight BBB Reviews
- Rating: A (BBB rating) with 4.8/5 stars from customer reviews
- Number of Reviews: Over 1,500
- Notable Details: AmeriFreight earns an A rating, the highest from BBB, reflecting strong trust and effective complaint handling.
- Customer reviews average 4.8/5 stars, with praise for reliability and professionalism.
- Transparency and a customer-first approach are frequently highlighted.
4.8/5
AmeriFreight Google Reviews
- Rating: 4.7/5 stars
- Number of Reviews: Over 4,000
- Notable Details: A strong 4.7/5 rating indicates broad customer satisfaction.
- Reliable delivery, excellent communication, and competitive pricing are common positives.
- The large review volume (over 4,000) adds credibility to the rating.
4.7/5
AmeriFreight Consumer Affairs Reviews
- Rating: 4.8/5 stars
- Number of Reviews: Over 4,500
- Notable Details: Over 70% of reviews (3,236 out of 4,500+) are five-star, showing strong approval.
- Professionalism, efficiency, and a smooth shipping process are widely praised.
- The platform's consumer advocacy focus lends weight to the positive feedback.
4.8/5
AmeriFreight Transport Reviews
- Rating: 4.9/5 stars
- Number of Reviews: Over 4,000
- Notable Details:A near-perfect 4.9/5 rating on this transport-specific platform reflects industry excellence.
- Reliability, attention to detail, and timeliness are standout features.
- The company's thorough carrier vetting process is a recurring strength.
- High satisfaction in this niche space underscores AmeriFreight's expertise.
4.9/5
AmeriFreight Trustpilot Reviews
- Rating: 4.9/5 stars
- Number of Reviews: Over 500
- Notable Details:A near-perfect 4.9/5 rating on this global platform shows high trust.
- Excellent service, clear communication, and reliability are common themes.
- The ability to handle last-minute shipments effectively is a standout feature.
4.9/5
AmeriFreight vs the Competition - A Cost Comparison
Why We're the Best Choice for Your Auto Transport Needs
With over 200,000 vehicles shipped for everyone from families and individuals to Fortune 500 companies and motorsport drivers, AmeriFreight has perfected hassle-free auto transport. Our expertise delivers a seamless experience, no matter the distance or complexity, earning us an A rating from the Better Business Bureau (BBB) and a reputation as a top-rated auto transport company. Here's what sets us apart:
Moving is Stressful-Your Car Shouldn't Add to the Chaos
Transporting your vehicle shouldn't pile onto the stress of moving. At AmeriFreight, we get it. We go the extra mile to ensure a smooth, worry-free process, putting you and your car first. Our customer-centric approach has made us one of the BBB's top-rated auto transport companies. Your peace of mind is our priority-nothing else matters.
Your Feedback Drives Us Forward
We don't just deliver vehicles; we listen. Your feedback-whether it's praise or suggestions-shapes our services and fuels our growth into one of the fastest-growing and most respected auto transport companies in the industry. At AmeriFreight, the customer is king. Tell us what you think, and we'll use it to make your experience even better.
Constant Updates for Total Peace of Mind
Wondering where your car is? We've got you covered. We know waiting can be nerve-wracking, so we provide constant updates through direct communication with our trusted carriers. Whether you prefer phone calls, emails, or texts, you'll always know your vehicle's status. No guesswork-just clarity and confidence.
Timeliness You Can Rely On
There's nothing worse than having to wait for your car for a long time, even after paying a lot of money on express services; or being promised delivery time. We normally give you a rough estimate of when your car will reach you since we can't be sure if there are any problems along the way. However, we have a clean track record of being on time so far and we intend to keep it that way. If we face any hitches along the way, you're the first to know about it!
This extra bit of attention to detail - valuing your feedback and acting on it, constant updates - is what has defined us over the years and we shall continue to improve long after we have achieved our goal of becoming the best auto transport service in the USA!
AmeriFreight Auto Transport Among Best BBB Rated Auto Transporters
We are one of the most reputable shipping brokers as ranked by the BBB. Other platforms such as Google, TransportReviews, Consumer Affairs and more aren't far behind. Thanks to our customer's support, we are on the fast track to becoming the best auto transport company in USA!
Best Gap Protection For Your Vehicle
With AmeriFreight, you get a promise of quality and peace of mind thanks to our thorough insurance coverage. We offer AFTA PLAN GAP protection for your vehicle, so that even if you find damage on your vehicle up to 48 hours after transport, you won't have to pay a single penny for repairs!
Dedicated Customer Service Agents
The minute you hand us your car, a dedicated customer service agent is assigned to you whom you can reach out to any time of day, any day of the week, with whatever questions you may have. This way, you can get an update on the move, knowing that you're in good hands.We have staff Monday-Friday 8am - 10pm EST and even people working Saturdays 9am - 6pm EST. We do give our team Sundays off.
Generous Discounts
AmeriFreight provides discounts to members of our protection and emergency services including the military, police, and fire fighting and prevention services. We also offer discounts to senior citizens and students; meaning we have something for nearly everyone.
Extensive Industry Experience
At AmeriFreight, we are a group of highly motivated and experienced individuals with a passion for helping you out and a deep love for the road. This lets us give you the best possible service that is sure to stay with you for years to come!
Review Policy
AmeriFreight is a leader in the auto transportation industry and to get there we listened to our customers by the feedback we received from their reviews. Reviews play an extremely important part in helping us to improve our customer service and inform consumers on customer responses to our services. We understand that it takes time and effort to do a review and many customers by nature do not generally leave reviews unless they have really had a bad experience with a company. But we also want to know and let others know if our customers had a positive experience. For that reason we often use incentives to prompt our customers to leave us reviews to compensate for their time and effort. To make sure customers do not feel any way obliged to leave only good reviews, we explicitly stress in all our communications to our customers that we compensate for any review, good or bad.
For those who have read about a settlement between AmeriFreight and the Federal Trade Commission, this is our response: In essence the requirement from the FTC is that if reviews are paid for it should be disclosed and that undisclosed endorsements should not be advertised as being unbiased. AmeriFreight could not provide sufficient evidence to prove that consumers or prospective customers were informed about our review incentives that offered compensation for leaving reviews, no matter if they were good or bad. As of October 8, 2014, to be in compliance with FTC requirements, we have posted our policy on reviews on our website for general information to the consumer. We have never before intentionally tried to hide or misrepresent the fact that we compensated for reviews. With this message we will now provide evidence to the fact that there may be a material connection between AmeriFreight and customers who have posted online reviews. We have compensated for reviews in the past and may from time to time again be compensating or offer incentives to our customers for good or bad reviews. Should there be any questions or concerns about our review policy, please feel free to contact us.
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