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Best Sources to Compare Consumer Car Shipping and Auto Transport Reviews
Resource Type Reliability
BBB Non Profit Excellent (Most reliable for reviews and complaints)
Google Public Company Excellent (Most recognized source for reviews)
Consumer Affairs Private Company Excellent (Well managed and informative)
Transport Reviews Private Company Fair (Business manipulation possible)
Transport Rankings Private Company Fair (Not very visible and not well managed)
Angies List Public Company Fair (Limited by membership)
AmeriFreight Car Transport Company: How do we compare to the auto shipping industry ?
Resource Reviews Rating Industry Position
BBB (Better Business Bureau) 340+ 4.95/5 Stars (A+) Best
Google 800+ 4.8/5 Stars Best
Consumer Affairs 990+ 4.6/5 Stars High
Transport Reviews 2200+ 5/5 Stars High
Transport Rankings 770+ 5/5 Stars Best
Angie's List (A Rating) 100+ 5 High

AmeriFreight is accredited and Top Rated by the BBB

AmeriFreight is a professional, top rated auto transport organization that has received numerous reviews and ratings from most very reputable online review and consumer awareness organizations:

  • The BBB. Our accreditation dates back further and we have more positive reviews than most other car shipping companies
  • Our google reviews are overwehlmingsly positive with more reviews than any other auto tranport service in the industry

Consumers need to be aware of some review sites that are easily manipulated by car shipping companies. It is important to do research and get a general positive image of a company over a variety of independent review sites and complaints boards. The BBB is porbably the most reputable resource in finding reliable car shipping services.

Try seacrh terms that will identify these sources. Paid listings are not always a true outcome of a search. These may be some terms you can use to find reliable auto transport references.

  • Top ten car shipping companies
  • BBB accredited auto transport companies
  • Best rated auto transport companies
  • Top rated auto transport companies

AmeriFreight Car Shipping Among Best BBB Rated Auto Transporters

We are one of the most reputable shipping brokers as ranked by the BBB Read More

BEST GAP Protection For Your Vehicle

BEST GAP Protection For Your Vehicle We offer AFTA Gap protection for your vehicle Read More

Central Dispatch Member

Member Since: April 2007. Federal MC # 597401. Learn more, Read More

Generous Discounts

AmeriFreight provides discounts to members of our protection and emergency services including the military, police and fire fighting and prevention services. We also offer discounts to senior citizens and students. Read More

Money Back Guarantee

Rest easy.We offer a full money-back guarantee. Read More

Price Match

We guarantee to match any competitor's price. Read More

 

AmeriFreight Consumer Reviews

Outstanding Service
Kathy
10-11-2017 | Agent : Jorge Cruz
Rating :
Jorge was prompt in returning all calls and found a driver for my vehicle much quicker than anticipated.The vehicle was delivered in the same condition as when it was picked up. I highly recommend AmeriFreight.
AmeriFreight Does It Again
KWS
10-10-2017 | Agent : Danielle Roth
Rating :
I used these guys a few years ago and had a good experience. This time I initially tried the UShip auction site, thinking I could save some money, but wasn't happy with any of the bids. So I contacted AmeriFreight directly and within a couple of days had a much better quote for the job. Also, for communication and customer service they were simply great to work with.
Transport Review
Tim
10-10-2017 | Agent : Jorge Cruz
Rating :
everyone was very professional, well spoken, returned calls and wanted my business. driver was professional, on time- truck was clean and seemed to be well maintained. At drop-off called and made arrangement to drop in a large parking lot not wanting to get stuck in a small cu de sac, smart move
Great Job
Patrick McCabe
10-10-2017 | Agent : Jorge Cruz
Rating :
Did a great job. Tried to get the lowest possible cost but in doing so, it took a week to get a driver. Had to increase shipping cost by $450 to get a driver from original quote. The driver was great and ended up getting the vehicle to the destination early. Very happy.
AmeriFreight Transport Services
Theron T.
10-09-2017 | Agent : Harry Davis
Rating :
AmeriFreight handled my vehicle transfer professionally from start to finish. I would not hesitate to recommend or use them again!! Needless to say I am very satisfied with the service they provided!!
Very Friendly And Helpful
Samantha Harris
10-08-2017 | Agent : Harry Davis
Rating :
Harry was so nice and helpful. He lined up everything for me, answered all of my questioned. Both drivers I met were awesome and it got there on time and in good condition along with everything inside.
Open and Honest Communication
Nicole
10-06-2017 | Agent : Amerifreight
Rating :
I was moving from California to North Carolina. I drove my car out here and my sister needed her car shipped. Someone referred AmeriFreight and I felt good after talking to one of them. I like the expectation of what I needed and what the outcome looked like. The process was really nice and the free quote option was awesome as well. The transport organizer was friendly, very open, honest and communicated great. We just had a little bit of a rough time getting back in touch with each other but that was because our schedule was very opposite and we were on the opposite side of the world at that point. That was only a little bump that we experienced. When the carrier driver came, he tried to call me. My phone doesn't work all the time and I didn't receive the call. They almost took the car with them, which would have been terrible but it ended up working out great. But I stepped outside because I knew they said they were going out to be there around that certain time and once I stepped outside, I realized they were out there. Also, they had to bump the price up a little bit but they told me that could be expected if no one had picked it up. AmeriFreight is a great company. They have quality service and great customer care. I had a really good experience.
100% Satisfied
Bruce
10-06-2017 | Agent : Amerifreight
Rating :
My daughter went to college. I needed the vehicle picked up and delivered at a specific date and time because I didn't want my daughter to accept it. Unlike other companies I talked to and could not accommodate me, AmeriFreight was able to do that for me. The driver, Fred, was an outstanding individual and a great guy to work with. I am 100% satisfied.
Excellent Experience / Would Recommend to Anyone
William
10-06-2017 | Agent : Jorge Cruz
Rating :
I was moving to California from Virginia so I had to ship my vehicle across the country. I chose AmeriFreight because they had good reviews online and a friend of ours didn't get good service with the other company that I was looking at. AmeriFreight did a good job with communicating and making sure everyone knew what was going on. George called me when got someone to pick up the vehicle and gave me their quote. He also made sure that everything was arriving on time. He called to tell me that the vehicle was in California and was being stored. He also called to make sure that I received my vehicle. The carrier-driver was considerate. He tried to keep me in the loop at all times. He texted me before he left with the vehicle and he also texted me when he arrived. They brought the vehicle earlier than expected on the day. They said that it was supposed to arrive around 9 p.m. at night but they arrived around 2 o'clock in the afternoon. The entire process took seven days and I paid lower than the quote. It was an excellent experience and I recommend it to anyone who's trying to get their vehicle across the country for a good amount with good customer service.
The Only Way To Go
Cheryl Rentie
10-06-2017 | Agent : Harry Davis
Rating :
Shipping industry sucks when you have to move across country, I contacted amerifreight after others failed me, then magic happened, they provided understanding and comfort and they delivered on their promise immediately
Easy and Straightforward
Jim
10-05-2017 | Agent : Amerifreight
Rating :
My son was going to school in Kansas and I had AmeriFreight shipped the vehicle to him. We were very impressed with the entire procedure from start to finish. It was easy, straightforward, and I was very pleased with their follow up. My father-in-law was the one who received the vehicle up in Kansas and he said it went perfectly. I would definitely use them again.
Knowledgeable Shipping Agents
Lindsay
10-05-2017 | Agent : Amerifreight
Rating :
My vehicle was being barged from Alaska to Seattle until I needed a truck to bring my truck from Seattle to Minnesota because I couldn't fly out and get it. I had a family member who recommended AmeriFreight and she had a good experience with them. The quote that AmeriFreight emailed to me was good and I even ended up paying less than what I was quoted. It's nice that it wasn't overestimated for me personally. I also had a good interaction with the transport guy. He was knowledgeable and was able to tell me about the different prices and different shipment options. We played phone tag a little bit because we were in different time zones but I always heard back as I gave a call or an email. I picked an option and he updated me when a transporter was able to bid on it and finalize the price. He also gave me the trucker's number. The driver was great. He was super nice and helpful. He took good care of my stuff. I definitely had a good experience with AmeriFreight and I would use them again.
Top notch!
Brian
10-05-2017 | Agent : Ben Grimmer
Rating :
When I bought a used car, I needed to ship it. I saw the online reviews and AmeriFreight was one of the top three. They were able to find somebody that met the quote that they gave me. A friend of mine was shipping a car from the same area and it wasn't that cheap. So, I was good. The guy who delivered it was top-notch. He planned out everything more than the inspector I had on the car. He pointed out things that were wrong and the scratches. He wanted to make sure that I knew that he wasn't the guy who did that. The father and son team was good and they were both the drivers. It took eight days from beginning to end. The process was quick but it would also be good if they would give a better update in terms of where the truck was and when they're going to show up. But I understand that's a logistics issue. Online would have been better, so I can see where they were and know when to call them or it could also be an alert when they're 100 miles away. It would have been a little easier versus guessing. I know the guy was an independent contractor that was working with AmeriFreight and I can’t say enough good things about that guy. It was an excellent experience. They were very professional, timely and it’s exactly as I expected.
Impressed
Jim
10-04-2017 | Agent : Ben Grimmer
Rating :
I researched on various auto shipping companies and looked at websites where they were rated by consumers including the Better Business Bureau. I decided that AmeriFreight was the best choice. We used them to ship my daughter’s vehicle from our home near St. Petersburg, Florida to New Brunswick, New Jersey where she is a doctoral student. I was very impressed with my initial conversation with the agent whom I dealt with and I also appreciated the honesty of the agent whom I spoke with in terms of my need for additional insurance. He was very reassuring that in the vast majority of cases, the kind of damage for which I was purchasing additional insurance did not occur during their transports. I opted to take that insurance and decided to move forward, and it impressed me that the agent was more concerned about my getting the best price than selling additional insurance to me. Also, I took advantage of their online quote and the price was far more competitive than other highly-rated auto transport companies that I researched. My wife also dealt with the carrier driver on our end in Florida, as did my daughter because she was still there. They were impressed that he was extremely accommodating. He explained what would occur and when we should expect to have the delivery of the vehicle in New Jersey. On the other end, my daughter received the car and was pleased with her interactions with the driver and with the experience of the delivery in general. Everything went well. We were very pleased from the initial phone call with the agent to the delivery in New Jersey and in all aspects of AmeriFreight's service and its contracted driver. Keep up the good work.
Very Good Experience
Karen
10-04-2017 | Agent : Amerifreight
Rating :
I needed to ship a car to my mother and I had talked to a couple of other transport companies. The first group that I had talked with never got back with me so that’s when I started searching for other options. I became very comfortable with AmeriFreight's sales rep. After my first experience which wasn’t very good I was happy to find somebody that was diligent and followed up. Also I really liked the driver that came. He did a great job loading the car up and got us all set. It was a very good experience given that some of the other transport companies that you can work with, I would refer to them as the Wild Wild West and I felt that this group, like the agent that I went through, didn’t behave like that.
Competitive Quote
Colleen
10-03-2017 | Agent : Jorge Cruz
Rating :
My mother goes between Florida and Cape Cod, and I had to ship her car. AmeriFreight was was able to guarantee me an exact date for pick-up. Their quote was also competitive and they disclosed all of the different provisions clearly so I was satisfied with that. The organizer was very patient, accommodating in meeting my and family’s requirements to have an exact day and he worked with us to meet our needs. Also, the carrier driver was very courteous, prompt and proactive in calling ahead of time. He gave an exact time when they would be at the pick-up location. Overall, it was a very positive experience with AmeriFreight and I would recommend them.
A Great Company
Chris
10-03-2017 | Agent : Amerifreight
Rating :
I drove across the country so I needed to ship my vehicle and AmeriFreight had a good rating with the Better Business Bureau. I took advantage of their free quote option, but they were off by $200 above the original quote that they gave me. It was $1,000 but it ended up around $1,200. They had a shipper who would do it for that price on that date and they said that if I wanted to take it, I could. Also, their customer service was great. Their transport organizer was great as well and he called me a couple of times. He told me that they were half an hour out, but it was close to the approximate time he gave me the day before. On the other hand, it was my mother-in-law who dealt with the carrier driver and it was my daughter on the other end, but I spoke with the driver on the phone a couple of times. He was very professional and did exactly what he said he was going to do. Everything was shipped on time. Any dings or dents that were already in the vehicle were also noted in my invoice in detail and they did exactly what I asked. Overall, AmeriFreight is a great company and a good business. I had a good experience with them.
Excellent Experience
Richard
10-02-2017 | Agent : Jorge Cruz
Rating :
We were shipping a vehicle for my daughter. I did an internet search and contacted a number of folks but AmeriFreight seemed to be the one who had the highest ratings. The final cost was higher than the quote but that was because our quote was from Oregon to Chicago and then we changed it to San Francisco to Chicago. But other than that, the AmeriFreight people did what they were supposed to do which was to get me quoted and hook me up with someone. And then the driver was very good and impressive. It was an excellent experience.
Very Easy Transaction!!!
Shelly
09-27-2017 | Agent : Amerifreight
Rating :
Ali Jones is very honest and knowledgeable. I have used Ali and Amerifreight 3 times to transport our car across the country. I have shopped around and their prices are comparable and the response is quick. No need to look at any other carrier. I will continue to use Ali and Amerifreight for our car transportation.
Harry Davis
Andreas L
09-26-2017 | Agent : Harry Davis
Rating :
Harry Davis was easy, polite, and coordinated. He made organizing the pick-up and delivery on time. If I had one complaint it would be that the carrier arrived two days early and didn't give me much warning as to their arrival. Thats okay though becasue early is better than late
Awesome Service
Samuel
09-24-2017 | Agent : Harry Davis
Rating :
Harry was prompt, courteous, dedicated and honest. Took time to answer all my questions and concers. Located a carrier with similar qualities. "A" plus service all the way around. First time shipping a car across the country. Would highly recommend AmeriFreight!!
A Pleasure to Work With
Renee Sevilla
09-24-2017 | Agent : Jorge Cruz
Rating :
Jorge was a pleasure to work with. He kept an open line of communication at all times. It has been a busy few weeks for me with my cross country move, but he made sure everything happened quickly and smoothly. I had a lot of reservations about shipping my car over, but am so glad I went through AmeriFreight.
Would Definitely Use This Service Again
Rich
09-23-2017 | Agent : Jorge Cruz
Rating :
Would definitely use this service again! I was very pleased with how easy it was to transport my car long distance. The driver was very courteous and I felt good about leaving the car in his hands to transport.
Amerifreight
Shawn Andreasen
09-22-2017 | Agent : Amerifreight
Rating :
Great service - they are my go to for transporting vehicles. I've used this company to move close to 10 different vehicles to multiple states and have not had any issues so far. They are not the cheapest, but reliable.
Amerifreight
Shawn Andreasen
09-22-2017 | Agent : Jorge Cruz
Rating :
Great service - they are my go to for transporting vehicles. I've used this company to move close to 10 different vehicles to multiple states and have not had any issues so far. They are not the cheapest, but reliable.
Car Move From West to East
Tony
09-22-2017 | Agent : Jorge Cruz
Rating :
Everything went fine- Bill of Lading was electronic with no paper involved so be with your car for the initial inspection before loading. Jorge explained the process and was excellent with letting us know what was going on. They took a deposit to initiate the order, and we paid the balance with a Cashier's check. We would certainly choose Amerifreight again.
Very Satisfied
Navaid
09-22-2017 | Agent : Harry Davis
Rating :
I am very satisfied doing business with AmeriFreight. My interactions with Mr. Davis were very informative and he was always willing to lend a helping hand. I was very pleased with the prompt service of the company and I strongly recommend this organization.
Would Certainly Choose Amerifreight Again
Anatol B.
09-22-2017 | Agent : Jorge Cruz
Rating : POSITIVE
Everything went fine; Bill of Lading was electronic with no paper involved so be with your car for the initial inspection before loading. Jorge explained the process and was excellent with letting us know what was going on. They took a deposit to initiate the order, and we paid the balance with a Cashier's check upon delivery. We would certainly choose Amerifreight again.
Excellent
Pat Rowe
09-21-2017 | Agent : Harry Davis
Rating :
I can't think of many ways this could have been more pleasant or easy. I did my research and yes I read all the horror stories. I received quotes from 5 companies and ended up choosing Amerifreight because of their superior A+ BBB rating. Their service pretty much tells why they have that ranking - excellent! The car was picked up on time and it was delivered all the way across the nation early. Everything happened the way Harry Davis said it would. Harry and the carrier were responsive and professional. I don't do car moves that often but the next time I do, I'll go with AmeriFrieght again.
This Company Made It So Easy!
Tracy Lenz
09-21-2017 | Agent : Amerifreight
Rating :
It was an awesome experience. Transported a car from California to Michigan. No problems. This company made it so easy!
As Promised
Max Porter
09-20-2017 | Agent : Harry Davis
Rating :
Vehicle was undoubtedly a challenge...F350, 4 door, long bed, diesel. Although several extra days were needed to book a carrier, everything went as promised. PU & delivery perfectly on time. FIVE STARS
Would Recommend Amerifreight to Anyone
Leonard B
09-20-2017 | Agent : Jorge Cruz
Rating : POSITIVE
This is the second time that I have used AmeriFreight within a 3 month span and I would definitely use the company again. I have no complaints with their work and would recommend them to anyone as a resource for vehicle transport.
Customer Service was Awesome
Daniel L
09-19-2017 | Agent : Harry Davis
Rating : POSITIVE
I just had my vehicle shipped, from Ca to Wa state by Amerifreight ,the customer service was awesome, Harry D**** is the best, he explained to me the way it really works, from day one. I had previously talked and even hired a different company and they all gave the run around, telling me that it was hard to get someone to go to Imperial Valley Ca and that since my car was a 68 Camaro a lot of drivers don't like to deal with old cars, I ended up cancelling on them. I called Amerifreight and Harry took care of business right away. I was able to get my car here on time and in perfect condition, I was able to communicate with the driver to get updates, and the best part of all, my car was picked up by an enclosed carrier.. Shauuuuuuuuuuuuuu!!! Thanks Harry!!!
Excellent
Anatol
09-19-2017 | Agent : Jorge Cruz
Rating :
Everything went fine; Bill of Lading was electronic with no paper involved so be with your car for the initial inspection before loading. Jorge explained the process and was excellent with letting us know what was going on. They took a small deposit to initiate the order, and we paid the balance upon delivery with a Cashier's check. We would certainly choose Amerifreight again. Great experience.
Smooth Shipping Process
Duke Bush
09-18-2017 | Agent : Jorge Cruz
Rating :
It took three and a half days, instead of 5 days as informed, to have my car shipped from San Antonio Texas to Oceanside California. Mr. Jorge Cruz is very helpful and polite. I was confused at the beginning, but the shipping process was very smooth. The cost is about $200 dollars more than the quote, but the service is very reliable. I highly recommend shipping cars with AmeriFreight if you have to. You can request to work with Jorge Cruz.
Pleasant, Personal, and Professional
John S
09-13-2017 | Agent : Danielle Roth
Rating : POSITIVE
Amerhifreight did a wonderful job with helping me find transport from East to West coast for my VW van. Danielle R*** was very pleasant, personal and professional. Pricing was as arranged on b*** ends. Great job and I would recommend them and/or use them and Danielle again.
Positive Experience
Colleen S
09-13-2017 | Agent : Jorge Cruz
Rating : POSITIVE
We used AmeriFreight to transport a car from MA to FL. In working with the sales agent, Jorge C***, he was careful to explain the exact terms of the contract, and he worked with me to amend the contract to comply with our schedule. Because I knew the exact terms, the entire transport occurred as planned and expected. The trucker driver was courteous and proactive in contacting us to inform of pick time. Overall, it was a positive experience, and we will use AmeriFreight again.
Would Absolutely Recommend
David G
09-12-2017 | Agent : Harry Davis
Rating : POSITIVE
Shipped my car from CT to CA this past month and had a great experience with Harry D**** and AmeriFreight. They did an excellent job in all aspects of the transport. Car arrived on time and in great shape. Harry and the rest of the AmeriFreight team were very courteous and helpful throughout the entire process. I would absolutely recommend this company to anyone looking to ship their car
Really Easy to Work With
Nikki B
09-06-2017 | Agent : Amerifreight
Rating : POSITIVE
My experience with Graham T***** from AmeriFreight was 5 star. He was professional, patient and just really easy to work with. We got lucky and had my son's car picked up less than 12 hours from the time we received our quote. The car made it safely from Dallas to Santa Monica with no issues. I would use AmeriFreight again and certainly recommend them to others!!
Hassle Free
Dina O
09-06-2017 | Agent : Amerifreight
Rating : POSITIVE
This is my second time using Amerifreight and their carriers. Ali our customer service Rep and Brandon our carrier couldn't have been easier to work with. They made getting our car home hassle free. Communication by both parties was excellent and the price I was quoted was the price I paid. Customer service was great! Very very satisfied and would use again.
Kept Us Informed
Tracy DeJong
09-06-2017 | Agent : Amerifreight
Rating : A+
The driver was very courteous and kept us informed as to when he would pick up car and when it would be dropped off.
Friendly and Great to Work With
Joel R
08-06-2017 | Agent : Jorge Cruz
Rating :
I had to have 2 cars shipped cross country and AmeriFreight did a great job of finding a shipper who arrived the first day of our shipping window. AmeriFreight was great to work with and the shipper they got was very friendly and great to work with. The cars needed a good cleaning but that's to be expected with the long drive in an open carrier.
Quick Response with a Competitive Price
Michelle Schuck
08-01-2017 | Agent : Amerifreight
Rating : A+
Amerifreight was the quickest response with a competitive price. They went above and beyond to meet our time crunch for pick up. The driver also communicated well and all worked out. SO easy!
Professional, Patient, and Resourceful
Sarah P
07-06-2017 | Agent : Jorge Cruz
Rating :
This was my first time transporting a car long distance and I had a challenging order getting a Toyota Corolla picked up from my elderly, disabled parent's home in a dense urban neighborhood in Washington DC and transported across country to my home in Riverside, California to become my teenage son's first car.. Not only did our agent, Jorge Cruz, quickly get me the best rate offered by any company but he was extremely professional, patient and resourceful in figuring out a way to arrange the pick up. Both the pick-up and delivery were made door-to-door on time and without any added costs or damage to the car. The driver for trucking company Jorge connected us with, was very considerate and polite in dealing working around my parents needs and concerns.
Awesome Experience
Patrick
06-14-2017 | Agent : Ali Jones
Rating :
I had to move quickly from NJ to Texas because of a promotion and Ali and her team provided a great experience from beginning to end. She was very responsive and knowledgeable and followed up to ensure the delivery was successful. Highly recommend- thanks!
Honest, Transparent And Trustworthy
Nate Michael
06-13-2017 | Agent : Ben Grimmer
Rating :
We had received quotes from a number of other sources for transporting our vehicle, but were disappointed and disenchanted until we talked to Ben. He made sure our move went smoothly from start to finish.
Would Use Again and Would Recommend to Others
eileen rivera
06-10-2017 | Agent : Ali Jones
Rating :
I chose Amerifreight to handle transport of my 2013 Ford Escape from NY to TX. Ali Jones, Representative was courteous and professional. She explained the process and followed up after delivery. The final cost was slightly higher than the quoted price, but lower than I anticipated, but Ali explained that was to be expected. The pick-up was delayed by about 4 hours but the drop off was a day and a half early. The transporter was very nice too. Overall, I would not only use Amerifreight again, I would recommend it to others.
Safe and Easy
Katie
06-08-2017 | Agent : Ali Jones
Rating :
This process was easy and convenient, the driver called about a half hour before pickup and came straight to my house. I didn't have to do anything but sign my name. My boyfriend was on the order too, so he was able to do the pickup. Our driver was a day or two early with dropoff, but it worked out for us. Even through mediocre English I was able to communicate effectively with the truck driver. I wouldn't hesitate to use this service again, or recommend it to my mom if she ever needed something shipped. I am a 32 year old female and I felt comfortable and safe through the whole process. Ali took great care of me, called me and emailed me with updates and told me what to expect. It's rare to find good customer service these days and these guys stand apart!
AmeriFreight's Jorge Cruz's Service Was Perfect
Charlie R
06-08-2017 | Agent : Jorge Cruz
Rating :
This was the first time I have ever arranged transport for a vehicle. I spent several days trying to determine how this would work and talked with several companies that advertised on the internet. It was very hard to find anyone to talk to that would take the time to explain in detail how it would work. I was even tricked into signing a contract that had fine print contradicting what I was promised. Thankfully I called AmeriFreight next and was helped by Jorge Cruz. Jorge took time to explain everything in detail. I signed his contract and every single thing went exactly as promised. Jorge followed up at every step along the way. Our vehicle arrived in perfect condition and the driver was extremely polite and professional. Jorge called the next day to make certain we were satisfied. I highly recommend that everyone needing a vehicle transport contact Jorge Cruz at AmeriFreight,Jorge gave 5 star service in a "challenging" industry.His number is 678-621-1768.
Would Work With Amerifreight Again in an Instant
Kathryn Hicks
06-08-2017 | Agent : Ali Jones
Rating :
I worked with Ali Jones to get my oversized off-roading Jeep from Montana to South Carolina. She took me through every step of the way and made it a very easy process. I would work with AmeriFreight again in an instant, and I would recommend it to my mom. My Jeep arrived early, and in perfect condition.
Knowledgeable, Courteous, and Efficient
Sharon Baker
06-05-2017 | Agent : Amerifreight
Rating :
Excellent service. The person I dealt with on the phone was knowledgeable, courteous and efficient. Driver was punctual, professional and highly competent. Car delivered earlier than promised, without a scratch. They weren't the least expensive, nor were they the most expensive. It was worth the extra money to have such great service.
Perfect Move Of My Lexus SUV
Ravindran Venkidapathy
06-04-2017 | Agent : Ali Jones
Rating :
Very professional, to the point and excellent customer service. Very very reasonable rates. In fact smaller movers charge higher. They picked up on time, delivered a bit early. I will recommend AmeriFreight for efficient, reliable and cost effective auto moves.
Professional and Courteous
Caualies
06-01-2017 | Agent : Graham Turner
Rating :
Uneventful is good. Delt with Grahm Turner of AmeriFreight. Had never had a vehicle shipped before & he explained the process by phone & everything seemed to play out just as he had described it. If I had any complaint at all it would be AmeriFreight referring to the inital price popping up on the web site as an "estimated price". This in fact a low offer put out there to see if any transporter will accept it. However Grahm explained that upfront once we spoke by phone & I did decide to let him put the vehicle out there at the low price. However circumstances changed & we ended up needing the vehicle sooner so I contacted Grahm & he raised the offer. All in all I don't think what we ended up paying for a California to Ohio haul was out of line at all. It took one week from day vehicle was loaded until it arrived in our driveway. It was in excellent condition, the driver called ahead with an aproximate arrival time & was very professional & courtious.
Car Transport Across Country
Rich
05-30-2017 | Agent : Ali Jones
Rating :
Amerifreight was able to find a transporter within a couple of weeks. The transport company, Pfeiffer Enterprises, was professional and the driver very helpful and courteous. The original price estimate was a couple of hundred less than the final agreed upon price. However, the car arrived early in the same condition as when it was loaded, and so I could not have asked for more in terms of transport.
Professional And Quick
Z
05-28-2017 | Agent : Travis Trippe
Rating :
Travis was knowledgeable and helpful in the overall shipping process. He specifically told me about a possible rate increase after a shipper was found ($95 in my case) and confirmed all of the details with me. Very professional.
Will Definitely Use Them Again in the Future
Jonathan B
05-26-2017 | Agent : Amerifreight
Rating : POSITIVE
Pick up and delivery was on time. Satisfied with their service and it's highly recommended. Used their service twice already and definitely use them again in the future.
My Experience With AmeriFreight
Todd
05-24-2017 | Agent : Travis Trippe
Rating :
The entire process was very smooth and all of my questions were answered promptly. I am grateful for all of the help and guidance I received along the way and would definitely use AmeriFreight again to ship my car.
Shipment Went Off Without A Hitch
William Brunson
05-24-2017 | Agent : Jorge Cruz
Rating :
I never had the need to transport a vehicle before. AmeriFreight was recommended to me by a friend who is a collector. I worked with Jorge Cruz and he was closely involved the whole way. Had to ship my son's car from Daytona Beach, FL to Sacramento, CA, the industry process is a bit unnerving (no real ability to lock in solid dates too far ahead) but Jorge got me a hauler in the promised window and it went off without a hitch. Top marks.
Chevelle to Cali
Bruce Garrett
05-23-2017 | Agent : Ben Grimmer
Rating :
I was very happy with all aspects of the move. Ben worked hard to get the driver lined up. The carrier was 100% professional. There was no damage or problems. I would do this again if I move another car!
Easy and Worry Free
Jenica P
05-23-2017 | Agent : Ali Jones
Rating : POSITIVE
MADE SHIPPING MY VEHICLE EASY! My family and I had to move to California and we could only drive one vehicle. We did some research and found that AmeriFreight had great reviews. We called and talked to Ali and she made the whole process easy and worry free. They were reasonably priced and they picked up and delivered our truck on time. I would definitely use AmeriFreight the next time we have to move!
Extremely Satisfied
Peter Volonino
05-23-2017 | Agent : Graham Turner
Rating :
Was extremely satisfied with my agent Graham Turner. He was very knowledgeable and understands all of the ins and outs of vehicle transport. And above all, he was totally honest with me as it didn't take long to realize the expense of shipping a vehicle. In the end Graham got me a price much lower than I would have gotten had I did it on my own. Great job Graham.
Amerifreight Pulled Through and Followed Through
Michelle
05-22-2017 | Agent : Travis Trippe
Rating :
Travis Trippe and Ben were excellent to work with. I paid more then previously for the route, due to all the snowbirds leaving FL this time of year. Oh well! At least they were honest as to why my car wasn't getting picked up by other drivers (I had started with a less expensive quote and company). That company said they "had my back and don't worry) yet the day before I was to leave the state, they still didn't have a driver for me. AmeriFreight took professional control of the situation, and I trusted them. They pulled through! And they followed through! I have shipped cars across country 3 times. I would definitely use them again. They do what they say! Sincerely, Michelle
Excellent Communication
Daniel Felder
05-22-2017 | Agent : Ali Jones
Rating :
Excellent communication and punctuation with the entire process. Ali Jones was our rep and was excellent in every step of this process.
Easy For Everyone Involved
Nicole Johnson
05-21-2017 | Agent : Amerifreight
Rating :
Amazing service and no problems! We had to ship our car when we were out of the country with no phone or internet service. I spoke to them ahead of time and everything went smoothly without me even being a part of it. The contacted my friends who had the car and coordinated with my friends who were getting the car and I felt that it was so easy for everyone involved. We shipped a car once before with another shipper and AmeriFreight is head and shoulders above that experience.
Great Service
JMendoza
05-20-2017 | Agent : Ali Jones
Rating :
Car arrived a day earlier than expected (which was great)! Ali was super helpful and informative from the quotes all the way till after the vehicle was deliverd. Will be using Amerifreight when moving in the future!
Delivered on their Promises
Andy
05-20-2017 | Agent : Jorge Cruz
Rating : POSITIVE
The company delivered on what they promised. The car arrived in CA on the scheduled date. Jorge at Amerifreight made the transaction easy.
The Only Company I Will Use
Jamie Sykes
05-20-2017 | Agent : Amerifreight
Rating :
Great experience both times I have used this company to transport a car coast to coast. Jorge is awesome! The only company we will use.
One For The Road
JK
05-19-2017 | Agent : Ali Jones
Rating :
This was a great experience. Ali Jones at Amerifreight was awesome all the way through. Friendly, Knowledgeable and kept me up to date even if there was nothing happening on the load status. I definitely recommend her.
Long Haul Antique Automobile.
JC
05-19-2017 | Agent : Ali Jones
Rating :
They did what was required. The carrier could have provided better communication. I would use again. Ali was very up front with pricing. If you want it fast it'll cost you. Enclosed trailer was much higher. My car arrived unharmed. I also liked the carrier and would use them as well.
Courteous and Patient Customer Service Agents
gcdzs99
05-19-2017 | Agent : Jorge Cruz
Rating :
My sales rep is Jorge Cruz and he is super knowledgeable and friendly. He gave me a great rate (Irvine,CA to Pittsburgh, PA for $950) and was very courteous and patient along the way. He would always make sure to call me whenever there should be an update and check for my car's status with the truck driver. I shipped the same car twice in 3 years with AmeriFreight and I am satisfied both times. I would definitely use them next time I need to ship my car!
Delivered Even Sooner Than Expected
Esther A
05-18-2017 | Agent : Amerifreight
Rating : POSITIVE
Great to work with! The process was fast and easy. They did a great job explaining the process and my car was picked up on time and delivered even sooner than expected. I would definitely use them again.
Extremely Knowledgeable and Honest
Peter V
05-18-2017 | Agent : Graham Turner
Rating : POSITIVE
Ameri Freight and my agent Graham T***** unequivocally deserve the A+ rating. Not only was Graham extremely knowledgeable about vehicle transport he was honest. I got a much lower price and was extremely satisfied with the carrier chosen. I would definitely recommend Ameri Freight/ Graham to anyone seeking this type of service.
Car Delivered Early Without Damage
Eugene C
05-18-2017 | Agent : Amerifreight
Rating : POSITIVE
The Amerifreight team was great, and I had an overall great experience with them. The particular shipper that Amerifreight contracted me with delivered my car without damage, and two days early. They provided me with only 1 hour notice of the early delivery, however. The timing happened to work out, but I would encourage customers to be careful about shipping date flexibility.
Honest and Timely
Lisa Buckley
05-17-2017 | Agent : Ali Jones
Rating :
Ali was a pleasure to work with. She was prompt with her replies and knowledgeable with regards to shipping information. I was contacted by the delivery driver the night before pick up and he answered all my questions. The delivery driver was prompt the morning of pick up and took care loading my vehicle. The vehicle was delivered a day earlier than expected. The vehicle was delivered in perfect condition. Thank you Ali and Amerifreight for a wonderful experience.
Ali Jones - Amerifreight
Dan
05-17-2017 | Agent : Ali Jones
Rating :
I would highly recommend using Amerifreight for your move. Ali Jones was our main contact and and we are SO glad. She communicated with us through every step of the moving process and checked in to make sure everything was done on time and correctly.
Military Transport
Michael S
05-17-2017 | Agent : Amerifreight
Rating : POSITIVE
There guys did a very good job getting our vehicle acroiss the country and delivered on a Saturday to a military base
Amerifreight Took All the Stress Out Of Car Shipping
Katie C
05-17-2017 | Agent : Amerifreight
Rating : POSITIVE
They are amazing! They took all the stress out of shipping your cars, which helps so much if your moving as well. I would always use them in my future needs!
We Could Not Be Happier
Nigel R
05-17-2017 | Agent : Ben Grimmer
Rating : POSITIVE
Excellent Service. It was the first time we have ever transported a car across country so we were a little nervous about the whole process. We contacted several other transporter services but chose Amerifreight due to their excellent ratings and reviews on BBB. We could not be happier with the service we received. We spoke to Benjamin who was very professional and courteous and explained the whole process to us. We highly recommend Amerifreight for all your transporting needs.
Transportation Of Vehicles
SLC
05-15-2017 | Agent : Ali
Rating :
We transported two vehicles. The process was smooth. Our representative kept us up to date and walked us through the entire process. I checked into our companies and their prices were higher especially if we wanted enclosed. I would highly recommend AmeriFreight!
Threaded The Needle - Delivered In A Very Tight Time Window
Ken Eme
05-15-2017 | Agent : Ali Jones
Rating :
Ali Jones and AmeriFreight found me a carrier that was able to pick-up/deliver our car in a very tight time window. It needed to be delivered cross-country by 5 days or it would have had to wait a week for us to return for acceptance. Our car was delivered as promised, in great condition on the promised date. I would definitely recommend using AmeriFreight for any of your car transport needs.
Great Dependable Auto Transport Broker
Norman B
05-15-2017 | Agent : Jorge Cruz
Rating : POSITIVE
Great, dependable Auto transport broker. I have used this company many times, transporting my SUV between Kansas and California. Jorge and previously Lecia have really taken time to communicate and satisfy my wishes. With other companies I have had bad experiences. Always happy with Amerifreight. Five Star Company!!
Communication
Lan Hoang
05-14-2017 | Agent : Jorge Cruz
Rating :
Jorge Cruz from Amerifrieght kept the lines of communication open to us through out the entire process. Weekends were included when problems with a carrier arose but Mr. Cruz was diligent about keeping on top of them and keeping myself and the pick up contact up to date. A second carrier was needed to be found bc the 1st carrier didn't show up at all, but Mr. Cruz was able to quickly find a reliable carrier (Kelton Enterprises). Definitely would recommend using Amerifrieght if it is your first time sending a vehicle across the country.
Shipping My A3
Caitlin Brown
05-13-2017 | Agent : Ben Grimmer
Rating :
Working with AmeriFreight was fast and easy. Ben was friendly and professional and quickly got multiple quotes and options from me. The pick up and drop off were seamless. I would definitely use them again to ship a car!
Dependability
Dan Horner
05-12-2017 | Agent : Ali Jones
Rating :
good communications, fast and accurate. I would use them again.
Straight Forward and Fast
Barry S
05-12-2017 | Agent : Ben Grimmer
Rating :
Needed a pickup quickly and Amerifreight had the vehicle picked up in 24 hours. zero issues with service. Would use them again in a heart beat!! ! They picked the vehicle up on time and delivered it on time. They were honest and trust worthy
Honesty Is The Best Policy
Michelle W
05-12-2017 | Agent : Travis Trippe
Rating :
The whole team, from my original contact with Bob(?) to my case manager Travis, to the dispatcher and then driver, was seamless. I had originally picked a company that was cheaper. Then after 3 weeks of no driver for my car, I called AmeriFreight after seeing great reviews on Angie's list, and asked for help!! I was leaving the next day, and my original company left me high and dry, after promises that "they had my back". I was stressed! AmeriFreight was honest about the prices being elevated in that area at that time if year due to all the snowbirds leaving and heading north. I appreciated their honesty, paid more, AND my car had a driver promptly and was delivered on time. The team took care of the whole process seamlessly. I paid a bit more then others out there quoted me, but none of those carriers actually got my car on a truck!! Thank you AmeriFreight! I will use you again in a heartbeat and recommend you when others need vehicle transport. Sincerely, Michelle
Coordination was Easy and Painless
Stephen L
05-12-2017 | Agent : Ali Jones
Rating : POSITIVE
I had my vehicle moved from Kentucky to California and had zero issues. AmeriFright assisted throughout the entire process and did not attempt to hide anything. Ali was easy to get ahold of and answered all my questions throughout the process. The coordination with the shipper was easy and link up was painless. Ali ensured that we were satisfied throughout the process and followed up regularly.
Good Communication, Timely Delivery. Honest Quote.
Sandillo B.
05-12-2017 | Agent : Ali Jones
Rating : POSITIVE
Very good communications with agent and carrier. Timely delivery. Honest quote. Easy and smooth process.
Honest and Efficient
Michelle W
05-12-2017 | Agent : Travis Trippe
Rating : POSITIVE
The whole team from start to finish (I mostly worked with Travis T*****). They were honest and efficient.
Customer Service
June
05-11-2017 | Agent : Jorge Cruz
Rating :
Jorge provided excellent customer service and he had great follow-up. He was professional and communicated with me on a regular basis about pickup and delivery times for my vehicle. He was excellent. Thanks Jorge!
Great To Work With
John L
05-11-2017 | Agent : Ali Jones
Rating :
Before using AmeriFreight, i checked Bbb.org. company had good reviews which gave me the confidence to hire them. They picked up the vehicle quickly and transported it with no issues. Would use again
Good Helpful Company
KHuang
05-11-2017 | Agent : Ali Jones
Rating :
We have used this company twice to transport 2 vehicles from NJ to WA. It is good. Drivers is polite and professional. The agent keep us updated. Nothing to complain. America needs people working hard like this. I give them 5 stars.
Auto Transport - Amerifreight
Jan Gosse
05-10-2017 | Agent : Jorge Cruz
Rating :
Amerifreight did an excellent job in transporting my vehicle from Scottsdale, AZ to Raleigh, NC. Jorge Cruz and the truck driver did an excellent job in managing the transfer and providing updates.
Excellent Customer Service
Jamie V
05-10-2017 | Agent : Ali Jones
Rating : POSITIVE
AmeriFreight had excellent customer service and flexibility with scheduling. I had a change in plans with the move and they were able to work with me to still hit the requested timeline. Their service and understanding was excellent. Ali was a great representative to work with.
Repeat Customer Repeat Satisfaction
Jong Hun K
05-10-2017 | Agent : Ali Jones
Rating : POSITIVE
Repeat customer repeat satisfaction This was my second time transporting my SUV with Amerifreight, this time from Massachusetts to California and the service was excellent as expected. About two years ago I used them to transport my SUV from California to Massachusetts and I was impressed with their service. This time it was no different. My contact person Ali Jones was able to find a professional and dependable company to transport my SUV on a short notice and the car was picked up and delivered right on time without any issues. (7 days) If I have to choose a company to transport my car in the future, I will choose them again.
Transportation
Torsak Jinakunwiphat
05-09-2017 | Agent : Ali Jones
Rating :
Quick and organized and good service. I can get my car from Illinois to my daughter in California in a week. They picked up the car from my place and drop it off right in front of her apartment. I'll use their service again.
Would Definitely Recommend
Barbara M
05-09-2017 | Agent : Jorge Cruz
Rating : POSITIVE
Jorge from AmeriFreight was great. He found a very good company to transport my vehicle and he kept in touch with me until I received my vehicle. I was very pleased with AmeriFreight and I would definitely recommend this company.
My Car Was 1,376.61 Miles Away
Jessica Gravely
05-08-2017 | Agent : Ali Jones
Rating :
ALi Jones, from Amerifreight was very courteous and understood my need. My car was stolen and was in a state that the distance was unreachable to me due to my disability. Ali along with Amerifreigt made sure the transport was easy, by keeping me informed, and updated during the whole process, and made sure that the car had reach the destination that was intended. I would recommend them to anybody,especially if you have never had a car transported and you don't understand the process of having that done, this company is the best to explain and give you all the detail, of how the process work!
GREAT SERVICE ONCE AGAIN
Natalie Quarrie
05-08-2017 | Agent : Jorge Cruz
Rating :
This is my third time using Amerifreight for a vehicle delivery, they are always prompt, courteous and well priced. My vehicle was picked up without a hitch and arrived in perfect condition - I would not hesitate to recommend them.
Excellent and Professional
Terry Sweeney
05-08-2017 | Agent : Amerifreight
Rating :
Excellent and professional service shipping a car across the country
Georgia to Washington Move
Ray
05-06-2017 | Agent : Amerifreight
Rating :
We were moving from Athens, Georgia to Seattle, Washington. We had local vehicles and we did not want to drive them home. We went online and looked for a shipping company. AmeriFreight had Better Business Bureau reviews and they were good. They contacted the driver and the driver quoted a little bit higher but it was in the timeline we wanted. They picked up the car about two or three days before we left and when they said they were going to. And they brought it a day or so after we arrived. On the day of delivery, somehow the wrong address got into the system and the driver took the car about a mile from our home. But he called me and I gave him the correct address. They brought the car over to our address then I took him back to his truck. The car was delivered in good condition. The whole system worked.
Absolutely Fabulous Experience
Frank
05-06-2017 | Agent : Amerifreight
Rating :
My experience with AmeriFreight was absolutely fabulous. They did a really wonderful job. They got me a quote very quickly. I was shipping a car from Missoula, Montana to Ridgefield, Connecticut. Missoula is kind of in a middle of nowhere, so it's not really on a lot of direct routes. And so, sometimes finding carriers to pick up and deliver can be a challenge there. But they were able to find me somebody quickly, and did it at a price that was very fair. They held to their word. They basically did everything they said they were gonna do in a timely manner. So, nothing but praise for them.
Kept Me Updated Constantly
Janet M
05-06-2017 | Agent : Jorge Cruz
Rating : POSITIVE
I used AmeriFreight twice and each time I was highly satisfied. The agent who helped me both times with my transportation needs, Jorge C***, was very professional and knowledgeable and kept me updated constantly. He is xplained the process thoroughly, and the timeline for my car transport was completed quickly and efficiently. I would certainly recommend AmeriFreight as their service was excellent and prices were very reasonable.
Prompt and Pleasant
Julie
05-05-2017 | Agent : Amerifreight
Rating :
The quality of customer service when I spoke to the organizer was the reason I decided to give AmeriFreight my business. He answered all my questions at the very beginning and all the interactions I had with him was prompt and pleasant. The quote they gave me was high but I also knew it was the going rate at that time because of the season. The drivers were also very punctual and all of the expectations were communicated very clearly. Overall, AmeriFreight met all my expectations as far as communication. They were honest and their follow up was good.
Fast and Reliable Service
Michael
05-04-2017 | Agent : Amerifreight
Rating :
My experience with AmeriFreight was great. They provided a fast and reliable service. I went with them because of the reviews I've read and their good customer service. I didn't want to drive the vehicle from North Carolina to Jersey because I didn't want to add the miles so I availed of their service. I was given a free quote and it was fair. The transport organizer was really helpful. She has followed through and would call me back immediately if I had any questions. Also, the carrier driver was careful, friendly, and nice. The whole process took less than a week. I would use AmeriFreight again.
Fast and Reliable Service
Michael
05-04-2017 | Agent : Amerifreight
Rating :
My experience with AmeriFreight was great. They provided a fast and reliable service. I went with them because of the reviews I've read and their good customer service. I didn't want to drive the vehicle from North Carolina to Jersey because I didn't want to add the miles so I availed of their service. I was given a free quote and it was fair. The transport organizer was really helpful. She has followed through and would call me back immediately if I had any questions. Also, the carrier driver was careful, friendly, and nice. The whole process took less than a week. I would use AmeriFreight again.
Professional, Accurate, No Surprises
Rob
05-04-2017 | Agent : Amerifreight
Rating :
I bought my vehicle across the country and I needed it shipped. AmeriFreight responded to the request for a quote. After they did that, someone recommended them. When I bought the truck, I didn't realize it was going to cost that much to ship it from Montana. But all things considered, the quote was very fair. The transport organizer was very professional and surprisingly accurate in terms of price and time of delivery. However, I had a little trouble understanding what the carrier driver was saying because he had a very strong accent. But, he was very professional and very nice. Also, he did a great job and I was really impressed with the transport vehicle. I've had a number of cars shipped to me and a lot of them had come on the back of a trailer but this truck was an enclosed semi and that was very professional. I can't say enough good things about my experience. The language thing was not a big deal. The guy who booked it was very professional. He knew his business very well. He said what he was going to do and did what he said and was very accurate. No surprises. The driver, I can tell he took very good care of hauling my vehicle. I will definitely use this company every time I ship a vehicle.
Would Use Them Again
Vincent Brescia
05-04-2017 | Agent : Graham Turner
Rating :
Graham was very helpful and patient. He explained the cost and service differences and contacted me with timely update. The hauler was careful helpful. The car arrived safely as it left the prior owner.
Very Accommodating
Michael N
05-04-2017 | Agent : Amerifreight
Rating : POSITIVE
AmeriFreight was very accommodating and met all standards of satisfaction
Cross Country Move
Rebecca
05-03-2017 | Agent : Ben Grimmer
Rating :
The quote I got from AmeriFreight was good. It was a little different than what we actually paid just because the circumstances changed a little bit, but it didn’t bother me. We were moving across the country and AmeriFreight was referred to us by somebody we knew. I called them and talked to Ben. He was really helpful and found us one truck company, but it didn’t work for us. So then he quickly found another one for cheaper. So, that was really awesome. Then our driver was super nice, friendly, professional, awesome and kept us informed the whole time. He called us a day ahead of time and met us when it was convenient for us. We got there and he asked us the pickup place to meet. He took care of everything.
Very Satisfied
E
05-03-2017 | Agent : Amerifreight
Rating :
I was shipping a vehicle to my son while in college. I looked on the internet and I was trying to find out which companies got higher ratings and AmeriFreight came out with that and had good reviews. The fellow I dealt with gave me a ballpark as to what I might be paying, and he said that the amount is not going to vary that much. He also told me how it goes out for bid, and they’re going to stay close to what we post. I ended up buying insurance and that moved the cost up some. The carrier driver was great. He was running behind but that wasn’t a problem with us. We’re trying to get the car out there for my son to have it so there wasn’t a real strict deadline. He communicated each of his delays in which I was very appreciative. He also had to pick up the car a day or two after what was promised. And in that day, he was pretty late, but he kept communicating why. He called and then we started texting and he kept us up to date. They gave me the clarity of what I needed to do, how the process worked, and what the timing would be. Overall, I was very satisfied with AmeriFreight.
Awesome Experience
Jimmy
05-02-2017 | Agent : Graham Turner
Rating :
This was my second time utilizing AmeriFreight and Graham Turner. The experience was great once again. My vehicle was picked up on time and delivered on time. I would definitely use them again. Graham was excellent to work with.
Car Transport
Thomas Dulmage
05-02-2017 | Agent : Ali Jones
Rating :
Everything went smoothly from pickup to delivery . Car arrived safely and on time. Especially helpful was Ali Jones who conscientiously helped us through the process, was readily avaliable for answering questions and facilitated the transport of my fathers car from Florida to New York.
Car Transport
Janet
05-02-2017 | Agent : Ali Jones
Rating :
Amerifreight did and excellent job from beginning to end. Customer Service was excellent they answered all question and gave information I did not even think of. Amerifreight called on pick up day and the driver was there in 30 minutes. Car was delivered to destination 6 days from pick up in same condition it was picked up. Would recommend this company to every anyone. Thanks for a great job Amerifreight.
Auto Transport - Amerifreight
Jan Gosse
05-02-2017 | Agent : Jorge Cruz
Rating :
Amerifreight did an excellent job in transporting my vehicle from Scottsdale, AZ to Raleigh, NC. Jorge Cruz and the truck driver did an excellent job in managing the transfer and providing updates.
The Only Transport Service You Will Ever Need!
Jaime Sykes
05-02-2017 | Agent : Jorge Cruz
Rating :
Jorge was amazing! This is our second time using Amerifreight. Both times, things were incredibly smooth and our customer service reps were excellent both times! Best transport service. Will not use another company.
CAR TRANSPORT
Scott Gage
05-02-2017 | Agent : Jorge Cruz
Rating :
PERFORMED WELL WITH DIFFICULT ROUTE. KEPT US INFORMED THROUGHOUT THE PROCESS. THE VEHICLE WAS PICKED UP EARLIER THAN WE EXPECTED AND TRANSPORTED WITHOUT INCIDENT. WOULD DEFINITELY USE THIS COMPANY AGAIN.
Auto Transport
R. Weber
05-01-2017 | Agent : Jorge Cruz
Rating :
I was very pleased with the service I received. There was a minor glitch on an inverted phone number, but Jorge chased it down immediately. He kept me informed and responded quickly to any of my questions.
Very Professional And Courteous
Terry
05-01-2017 | Agent : Jorge Cruz
Rating :
Very polite and curious answered all my questions with precise answers, would recommend to anyone and will definitely use again in the future. Jorge is very professional and made shipping my vehicle easy and hassle free.
A Pleasure Experience
Zhuofu
05-01-2017 | Agent : Jorge Cruz
Rating :
The overall experience was very good! I called amerifreight on April 17th, and they scheduled me a pickup on April 19th. I was shipping my car from La Jolla, California to Brooklyn, New York. On April 24th, the driver texted me that my car was ready and we scheduled a drop off on the next day, which was April 25th. They handled my car in a prompt and professional way. Really great experience!
Highly Recommend AmeriFreight To Friends And Family
Hannah
05-01-2017 | Agent : Jorge Cruz
Rating :
Jorge C. was very helpful throughout the whole process. He was in constant contact with me making sure everything was running smoothly. He was courteous and I felt very comfortable having his support moving my car cross country. I would recommend AmeriFreight to friends and family, specifically if Jorge is their point of contact!
Pleasant and Easy To Work With
John K
05-01-2017 | Agent : Jorge Cruz
Rating :
Pickup Delay- - On MY Part. - Even though I had a delay of nearly two weeks after our initial agreement, George worked closely with me during my unexpected "down" time. When I was ready again for the actual pickup, George had a carrier within 2 days. George was always very pleasant and easy to work with. I was especially pleased with his calm and thorough explanation of all costs, including optional items. I would highly recommend George AND American Freight.
Transport
Suzette Coates
04-30-2017 | Agent : Ali Jones
Rating :
Great team - communicated well. Let us know timing, logistics etc. Driver nice to work with (Sergie) - explained all that he was doing, good estimate of when he would pick up all in all a very good experience - would recommend.
2015 Tesla Shipping
Todd
04-27-2017 | Agent : Ben Grimmer
Rating :
My whole process was a challenge to start with. I initially contacted another shipper and after one week of no information and false reassurances, I decided to cancel my order. I was really in a time crunch. Fortunately, I was able to get in touch with Amerifreight and Ben. He explained very quickly to me what had happened and that my vehicle was located in a difficult to reach area and it might cost slightly more. I contacted him around 4:30 PM on a Friday and he had a shipper locked in by Tuesday morning. The car was picked up by Tuesday afternoon and delivered Monday evening. Ben was able to very quickly change a stressful situation into a simple transport. Car arrived in great condition with an extremely capable driver who made loading and unloading vehicle look like a surgical procedure. I highly recommend Ben and Amerifreight.
Excellent Service!
Dr. J Loveday-Donovan
04-27-2017 | Agent : Ali Jones
Rating :
The customer service was spot on, all of my questions were answered thoroughly and in a timely manner (Ali was great!)! The delivery was smooth and the price was right! You should definitely work with these guys!
Transport Cross Country
Lynda Chrzanowski
04-26-2017 | Agent : Jorge Cruz
Rating :
Jorge Cruz was very good to work with. I was concerned when a carrier hadn't been located but Jorge came through as well as Graham. The pick up was on time and the vehicle delivered exactly as told. The carrier Splendid Transport was wonderful - fantastic people to deal with and I can't say enough good about the experience. I would caution anyone transporting a vehicle to be cautious of other brokers trying to tell you that Amerifreight can't deliver - they did deliver and did it well. A man named Ryan both emailed me and called trying to get me to cancel with Amerifreight - I believe he works for Ship Your Car - he was both deceptive and persistent so beware of him - don't believe anything he says. I highly recommend Amerifreight we were very happy with the experience. Thank you!!! Jorge for all your help in getting my son's vehicle to him. I also want to say that I am not being paid to write this review.
Great Experience!
George S
04-26-2017 | Agent : Jorge Cruz
Rating :
My sales rep is Jorge Cruz and he is super knowledgeable and friendly. He gave me a great rate (Irvine,CA to Pittsburgh, PA for $950) and was very courteous and patient along the way. He would always make sure to call me whenever there should be an update and check for my car's status with the truck driver. I shipped the same car twice in 3 years with AmeriFreight and I am satisfied both times. I would definitely use them next time I need to ship my car!
Transport of Car Out of State
George Mauro
04-25-2017 | Agent : Jorge Cruz
Rating :
I was pleased with the service I received from Ameri Freight. I was able to reach out for any questions I had during the process. Also Jorge Cruz kept me update on status of request. If I was asked to suggest a transport service I would have no issue in suggesting Ameri Freight.
Prompt Service
Isa Cannon
04-25-2017 | Agent : Ali Jones
Rating :
Ali was able to find a transportation service to send my vehicle promptly. It was over the inital amount but the service was well and she informed us on a timely manner when to expect the vehicle and the information needed to transport it.
Couldn't Have Been Better
Greg
04-25-2017 | Agent : Graham Turner
Rating :
Graham was prompt and professional. He contacted me immediately and explained all the details thoroughly. He provided me with exactly what I needed even though I was in a pinch. I highly recommend him.
CT
Great to Work With
04-25-2017 | Agent : Ali Jones
Rating :
Very positive experience! I needed my car transported somewhat last minute and Amerifreight and Ali were great to work with. They kept in contact with me and updated me throughout the process. This alleviated a lot of stress during a stressful move. I would definitely use Amerifreight again, and would recommend them to any friends or family who need to transport their cars.
Level of Communication was Continuous
George M
04-25-2017 | Agent : Jorge Cruz
Rating : POSITIVE
I had nothing but a good experience working with AmeriFreight. The level of communications during the entire process was continuous. The carrier was also a pleasure to deal with.
Vehicle Arrived Safely
Maala
04-25-2017 | Agent : Ali Jones
Rating : POSITIVE
I must say, Amerifreight is a dependable company. My husband and I were in a rush to transport our vehicle from one coast to the other. This shipping company has delivered my expectations. Our vehicle arrived within exactlt 7 days from the pick up day. Our vehicle arrived safely and arrived intact. The truck drivers are friendly and courteous. Ali J****, especially, was able to help us out tremendously, in such short notice, she was able to find someone for us to transport our vehicle. Thank you so much for such excellent service!
1st Time Shipping A Vehicle
James
04-22-2017 | Agent : Jorge Cruz
Rating :
This was my 1st time using a company to ship a vehicle. My overall experience was well above what I expected. Mr. Cruz went out of his way to assist me and my situation to ensure the transport of my vehicle to it's destination. Vehicle was picked up 3 days before the initial date was set and delivered 4 days before the initial delivery date. I was promptly contacted at the key times in the process and all information was easy to understand and 100% accurate. I will not hesitate to use AmeriFreight again in the future!!!
Used Them Twice In The Last 6 Months!
Kelly
04-21-2017 | Agent : Jorge Cruz
Rating :
I have used Amerifreight twice in the last 6 months to ship my car across country. I originally moved from Maryland to Phoenix. I had no issues. It took about 5 days after I put in the order for me to agree to a carrier. I ended up paying about 1100. Recently, I decided to move back to Maryland from Arizona. The company offered me a discount for being a return customer. I ended up paying 975 and the pick up and drop off was earlier than expected. My representative stayed in contact with me throughout the process.
Seattle To Phoenix Auto Transport
Robert
04-21-2017 | Agent : Jorge Cruz
Rating :
I was a little nervous about this process, because it's the first time I had a vehicle shipped. Fortunately, it was a smooth experience thanks to Jorge Cruz's assistance. There was clear communication at the beginning and throughout the process. They in fact delivered a day in advance, which was a pleasant surprise. The car was in perfect condition, although a little dirty due to the rainy weather in Seattle and Portland, and being an open carrier type. Overall, I'm happy with the transport, and would use them again, and recommend them to anyone.
Amerifreight Is Your Company to Call
Mike M
04-21-2017 | Agent : Ali Jones
Rating : POSITIVE
Ali, was very helpful in the whole process.. AmeriFreight is your company to call for delivery. Ali is your go to person if you ever need your car shipped.. Great service! Thank you Ali!! I will definitely use AmeriFreight again!
Very Pleased
Rochelle M
04-20-2017 | Agent : Ali Jones
Rating :
We worked with Ali Jones at Amerifreight to ship a car from Kentucky to Virginia. The amount paid was equal to the amount originally quoted. Ali was very friendly and professional when explaining the process and answering questions. The transport truck used kept in contact with us before, during, and at time of delivery. The car arrived without any damage. We were very pleased with the experience we had.
Followed Through on Every Promise
Paul B
04-20-2017 | Agent : Graham Turner
Rating : POSITIVE
AmeriFreight followed through on everything promised. Graham Turner was my contact and returned all of my calls which was important to me. He was direct, upfront and in my opinion did a very good job. I would use AmeriFreight again.
Follow Up Communication Was Flawless
Julie B
04-20-2017 | Agent : Jorge Cruz
Rating : POSITIVE
Jorge with AmeriFrieght provided excellent customer service. He explained the process to transport our vehicle very thoroughly. Follow up phone calls and email communication was flawless. I highly recommend Amerifreight and will use them again. The driver provided excellent customer service as well. Great communication, impeccable timing of pick up and delivery.
Arrangement Went Smothly
Ray V
04-20-2017 | Agent : Ali Jones
Rating : POSITIVE
We contacted AmeriFreight after checking the BBB reviews. The arrangements went smoothly and all information was provided before we engaged them. We were notified that a carrier was available during the week we requested. Pickup and delivery went smoothly. The car arrived in good condition with only expected road dirt from traveling 3,000 miles. We were very satisfied with the service and it made our cross country move much easier.
Clearly Dedicated to Getting The Best Possible Deal
David W
04-20-2017 | Agent : Graham Turner
Rating : POSITIVE
AmeriFreight has proven to be very reliable. We had to move from West coast to East, then back West again two years later. In both cases we used AmeriFreight to ship one of our vehicles. In both shipments they were clearly dedicated to getting the best possible deal for this shipment. I am very pleased and would be happy to use them a third time if needed.
Will Refer Amerifreight to Friends and Family
Kupkake Gainer
04-18-2017 | Agent : Ali Jones
Rating :
Great service. The agent kept me informed about all the updates. The Vehicle made it to it's destination without a hitch. The price was great. Will refer Amerfreight to friends and family.
Fast and Reliable
Jayet
04-17-2017 | Agent : Ben Grimmer
Rating :
I dealt with Benjamin Grimmer. Clear communication, on time pick up and on time drop. Clear communication with the transport company too. My service was fast and reliable.
Exceeded Expectations with a Classic Car Shipment
William Clister
04-16-2017 | Agent : Jorge Cruz
Rating :
Jorge was great in handling my transport requirement (shipping a large '40s sedan from central Georgia to just west of Houston). My '47 Merc has been with me for more than 30 years and although not a pretty exotic, it makes up for its lack of flair by its massive bubble fenders and height (as well as weight) ... it was built when Ford/Mercury was still using steel remaining from the war production of tanks. So the shipment required good management and a good carrier. Both exceeded my expectations and actually having a driver that knew how to start, load and drive an antique Merc was a surprising note. I would recommend AmeriFreight to anyone- ask for Jorge.
Would Happily Hire This Company Again
Jan S.
04-15-2017 | Agent : Ali Jones
Rating : POSITIVE
Amerifrieght car shipping. I would happily hire this company again. They picked up a car in Michigan on time, and delivered it to Nevada, on time. Ali Jones was my contact - she was professional and timely with her responses to my inquiries. The car was in the same shape when it was delivered as it was in when it was picked up.
Amerifreight Met All My Expectations
Richard
04-12-2017 | Agent : Ali Jones
Rating :
AmeriFreight did what they said they would do, at the cost they gave me, on time, and with good communication. This was a one-time project for me and they met all my expectations. I would be happy to use their services again.
Great Communication
Peter
04-11-2017 | Agent : Ali Jones
Rating :
AmeriFreight made it super simple, great communication, faster than I expected, so I was very happy. The price was good and they were very attentive and fast to respond to any questions. Ali was on top of it and she would call, make sure everything’s going smoothly and keep me up-to-date. She explained how everything would work.
Easiest Part of My Move
Alayna Esselstrom
04-10-2017 | Agent : Ali Jones
Rating :
As we all know, moving can be very overwhelming and stressful, but AmeriFreight made everything extremely easy for me. They got me a great price without me having to do any of the bidding. I also had more of a specific time frame, and they made sure that was met. The car was dirty, but that is to be expected with an open container that is moving across country. Other than that everything was great!
Painless Experience
RER
04-10-2017 | Agent : Amerifreight
Rating : POSITIVE
While I understand that a lot of these transport companies are essentially brokers that all deal with (likely) the same shippers (trucking companies) I was pleasantly surprised with my experience using Amerifreight. Starting with their website; they provided a lot of information about the shipping process up front (I had been searching various websites for that info before I saw their site). The rep was extremely helpful answering my questions and really helped manage expectations. The whole experience was painless and I would not hesitate to steer others to this company.
Smooth Process
KR Matthews
04-10-2017 | Agent : Ben Grimmer
Rating :
While wintering in Florida, I purchased a car in Texas. I needed it sent to my home up North. AmeriFreight made the arrangements and it was shipped to my nephew who held it for me until I returned home. Benjamin was very easy to work with and the whole process went very smoothly.
Quick and Easy Process
Dan L
04-09-2017 | Agent : Amerifreight
Rating : POSITIVE
The process was made easy and taken care of very quickly. The cross country delivery was completed with no problems. I will use them again. **********-JW
Painless Process
Kent M.
04-08-2017 | Agent : Ben Grimmer
Rating : POSITIVE
AmeriFreight and Benjamin Grimmer were very easy to work with. While wintering in Florida, I shipped a car that I had purchased in Texas to my home up North. The whole process was painless and completed earlier than I expected.
Prompt, Courteous, and Professional Every Step of the Way
Jeanne W.
04-07-2017 | Agent : Ali Jones
Rating : POSITIVE
Overall terrific experience shipping a car from Connecticut to New Orleans. Ali Jones from Amerifreight was wonderful - prompt, courteous and professional every step of the way. Our transport team was terrific. Highly recommend Amerifreight!
A Company You Can Trust
Lorenzia L
04-06-2017 | Agent : Ben Grimmer
Rating :
I absolutely had an outstanding experience with AmeriFreight. This was my first time having a vehicle transported from state to state and as a travel nurse, timing was of the essence. I called on a Thursday, my truck was picked up on a Tuesday afternoon, which was on time according to the time frame quote that I had been given. My truck was delivered a day early, to my delight. Of course a little dirty which is to be expected in an open freight transport of over 3000 miles but there was no damage and no items were missing from my truck. I had a great experience with AmeriFreight with Benjamin Grimmer as my agent. I will use them again! I also referred them to other travel nurses that I know that need such services as this because this is a company to be trusted. When doing my research of transport companies to use I chose AmeriFreight based on their 5 stars and multiple good reviews because as a consumer, I base most of my purchases on other customer reviews. I definitely made a good chose in using AmeriFreight. I would encourage others looking for a transport company to use Benjamin Grimmer of AmeriFreight because putting a vehicle in another persons hands is a big deal and was a big deal for me. Everything went so smooth from pickup to delivery. The truck transporter was super nice and kind as well. I was able to call him if needed and he always responded immediately. Benjamin Grimmer of AmeriFreight was professional and his passion and concern for the business and the customer was detectable through verbal and email conversation. My truck was picked up on time, delivered a day early and the price was right. My review is straight forward, unbiased and honest. 5 stars is an understatement.
Military Discounts
Matthew V
04-06-2017 | Agent : Amerifreight
Rating : POSITIVE
Active duty member here, had to get my wife's car shipped and every other shipping company we looked into were either unprofessional, expensive, or just both. This was a nice break. Appreciate the discounts.
2nd Time Shipping with Amerifreight
Melissa T
04-05-2017 | Agent : Jorge Cruz
Rating : POSITIVE
I just shipped my 55 Thunderbird with this company for the 2nd time. Once again I received excellent service. They met all my expectations. I highly recommend them.
Super Fast Shipping
Bradley A.
04-05-2017 | Agent : Ali Jones
Rating : POSITIVE
Service was excellent. Final cost ended up being slightly more then the original estimate, but shipping was super fast and they maintained contact with me throughout the entire process.
Most Efficient Company
JOSHUA TAUFALELE
04-04-2017 | Agent : Ali Jones
Rating :
They were the most efficient company that I have dealt with.Very professional in all aspects, very timely on phone conversations and paper work.They do not waste time with the nonsense. The driver was even early, and when I could not be there we were able to work it out so that I felt comfortable with the new drop off location (nearby the original destination, a friends house).
Vehicle Arrived Safe and Ahead of Schedule
Morris W
04-04-2017 | Agent : Graham Turner
Rating : POSITIVE
Amerifreight representatives were kind, polite, and responded quickly to my request. Within two days they had a carrier for my vehicle. My vehicle arrived safe and ahead of schedule.
Fast Booking, Reasonable Rate, Great Service
Jerry S
04-04-2017 | Agent : Jorge Cruz
Rating : POSITIVE
Fast booking, reasonable rate, great service, would definitely use again!
Prompt, Professional, and On Time
Michael Mckissack
04-03-2017 | Agent : Ben Grimmer
Rating :
I had used AmeriFreight before, and I used them again when I needed to ship my vehicle from one city to another. They were very prompt, very professional, and on time. They also came in under the budget and were perfect in every regard. The reps were fantastic. They were super responsive, very knowledgeable, very available, and very willing to help. I could not be happier. The drivers who were husband and wife were also great. Just like AmeriFreight, they were very prompt and very professional. They were super helpful and very communicative. They kept us apprised of a couple of different situations. There were some weather delays but were not their fault. Everything arrived in great shape. AmeriFreight is great all-around. I would use them every time I need to use a service like this.
Hassle Free!
Colton Salivar
04-03-2017 | Agent : Ben Grimmer
Rating :
Very pleased with their service! Work extremely hard to meet my drop of date and it was actually delivered 2 days before! Went from California to Texas and I was very hassle free!
A Pleasure to Deal With
Bob Davis
04-02-2017 | Agent : Ali Jones
Rating :
Amerifreight and carrier where excellent to deal with. Everything occurred with-in expected time range. I was kept informed at every step. Vehicle was transported in a clean, new 18 wheel auto transporter. The driver was careful with the vehicle and a pleasure to deal with.
Better Prices and No Unexpected Surprises
Stan
04-01-2017 | Agent : Jorge Cruz
Rating :
I searched hard and read all the horror stories about other shipping carriers! Then I found AmeriFreight! It took a few days to find a carrier but once found the van was picked up and within 2 1/2 days it was here in great shape! AmeriFreight handled the booking and was very good at explaining all the details and what to expect! Their prices were better than others and with no unexpected surprises! Rick the driver did an excellent job in securing the vehicle for transport! His transport time was unbelievable! 2 1/2 days! I'd ship again using AmeriFreight!
Very Easy to Work With
Brian T
04-01-2017 | Agent : Ben Grimmer
Rating : POSITIVE
Glad that I used AmeriFreight to ship our car from Virginia to California. They are very easy to work with and shipping took only 5 days. I like their professional dealing with customers. They do not call you everyday like other companies.
Prompt and Professional
Svea Conidi
03-31-2017 | Agent : Ben Grimmer
Rating :
Highly satisfied and recommend this Company . We had a nightmare experience a year ago with another carrier, this was such a positive experience overall. Amerifreight was very prompt and professional, and chose an excellent carrier to deliver our car safe and sound. Zero damage, very prompt, and I would choose them again if we have to move another vehicle. We were stressed on our end due to a family emergency and were pressed for time , we had only a few days to coordinate our flights to meet the Pick up carrier in California, and I can honestly say, they made it seem effortless and they provided excellent service!
Honest, Trustworthy Company
Michael Bartilotti
03-27-2017 | Agent : Ben Grimmer
Rating :
Car was picked up and delivered on time! Honest, trustworthy company. I have used twice for cross country moves and they continue to impress! The entire process was explained in full and there were no added costs.
AmeriFreight, Great Customer Service
Chris
03-26-2017 | Agent : Ali Jones
Rating :
Shipped with AmeriFreight. From the beginning was met with great customer service by their Rep. Difficult shipment going from small city to small city. AmeriFreight was able to find a carrier that fit my budget and did not pressure to increase it or to agree to any particular arrangement. Instead the choice was always mine to make. Carrier was prompt and easy to reach. Very happy customer.
Great for Military Families
Cindy D.
03-26-2017 | Agent : Ali Jones
Rating : POSITIVE
Military families or anyone else needing to ship a car, AmeriFreight was great. This was the 2nd time we have used them. The 1st time was from Virginia to California and not from California to Texas. Both times everyone was so nice and helpful. The drivers were great and on time and kept us informed where the car was. Great job!!!!!
PRICELESS
Grey
03-25-2017 | Agent : Ali Jones
Rating : 5
Did a perfect job always keeping us in the loop to let us know we mattered and wanted to ensure we had a smooth transition from SC to CA and I couldn't have received better service for the price!!! A+++++++
Exceeded Expectations
Nancy Truskey
03-23-2017 | Agent : Ben Grimmer
Rating : 5
This service was new to me and you exceeded my expectations. It was the easiest transaction that I have ever experienced. I give you 10 star service!
First Time Car Shipping Made Simple
Wesley Blackman
03-23-2017 | Agent : Graham Turner
Rating :
Graham Turner and AmeriFreight did a great job scheduling and moving my '67 Mustang from Oklahoma to Colorado. The process was made clear, the driver was prompt and courteous, and the shipping process went off without a hitch. This was my first time shipping a car and it was simple. The price was reasonable and on short notice, I needed same-week pickup from the time of my first call.
Amazing Job at a Fair Price
Frank
03-18-2017 | Agent : Graham Turner
Rating :
Graham did an amazing job! He quickly found a carrier to transport from Montana to CT at a fair price. He was professional, kept us informed the whole way, and the car was delivered in 3 days. Use Graham and Amerifreight for all your auto transport needs!
BMW Transport
Michael
03-15-2017 | Agent : Ali Jones
Rating :
That being said, Ali at AmeriFreight and the transport company AmeriFreight found for my BMW transport were great to deal with and kept me apprised of my car's pickup and delivery status. The process was a bit stressful and the transport fee was a bit higher than I originally wanted to pay, but both companies did a good job at alleviating my fears and getting my car delivered to me within 4 hours of said delivery time on the date of promised delivery without issue. I would use both again without hesitation - AmeriFreight is highly recommended.
First Time Shipper
MChacon
03-14-2017 | Agent : Ali Jones
Rating :
I was very nervous about shipping my vehicle, never did anything like this before, so i googled and came across this company AmeriFreight so glad i did, the process was explained to me, got a carrier willing to bring from Arizona to Illinois. No stress, still can't believe how smoothly this all went. Your the BEST Ali! The Carrier the Best! I really appreciate what you'll do, worth every $$!
Amazing Customer Service
Najah E.
03-14-2017 | Agent : Ali Jones
Rating : POSITIVE
The customer service that was provided by AmeriFreight was awesome! Our Customer Service Representative Ali was AMAZING! She was so helpful every step of the way. This was our first military move and being new to the whole PCS process Ali made sure to keep in communication throughout the entire process. She never left our side so to speak. No question was a silly question. She was so easy to talk to. Even the gentlemen from Swift Transportation who transported our vehicle was helpful and communicated well from the moment they picked up our vehicle, until the day of delivery. They worked with us being the person we had handing over the car ran into a family emergency. I can truly say AmeriFreight made this stressful move way less stressful. We look forward to using them again in the future as we all know the Army will give PCS orders to a Service Member with a moment's notice. Also we were not paid to give this review. I believe in supporting great businesses and this is one I would use again!! Thanks again Ali! Job well done!!
Easy, Efficient, and On Time
Physicians Ancillary Services
03-13-2017 | Agent : Ben Grimmer
Rating :
Moved two cars from our Corp HQ to TX office. Flawless! On Time, Great communication, all aspects executed as promised. 3rd time using AmeriFreight same results. We would definately use them again and recommend them to anyone.
Easy. Professional. Fast
Liza Poole
03-13-2017 | Agent : Graham Turner
Rating :
Easy, Professional, Fast. My rep Graham Turner fully explained my options and followed up while he worked to get me on a transport from CT to AZ during the 2016 holidays. I wasn't able to give him much notice but he was still able to get my car on an open air transport at a competitive price. Driving team was courteous, on-time, quick to my destination and delivered my car in perfect condition.
Honest, Fast, No Problems Whatsoever
Nan
03-10-2017 | Agent : Ben Grimmer
Rating :
I was really shocked by how easy it was to get the car across the country. Ben delivered as promised and Jeff, the driver, was terrific. I asked him to personally deliver the car and he did! Would work with these folks again anytime.
Altima Cross Country Shipment
Jeff
03-10-2017 | Agent : Ben Grimmer
Rating :
I chose AmeriFreight because of their positive reviews, and I'm glad I did. Ben was extremely fast, he had me booked within an hour. The carrier he chose was on time for pick up and was great about working with me on the delivery. Everything worked out very well.
Pick Up And Delivery
George Grande
03-10-2017 | Agent : Ali Jones
Rating :
It was like a dream! Did not expect to have my car picked up so soon. It happened so fast. I was awakened by my son saying the 4-runner has arrived already. Amazing. Thank You Ms. Ali Jones for EVERYTHING!
Vehicle Arrived in PERFECT Condition
Charles M
03-06-2017 | Agent : Graham Turner
Rating : POSITIVE
I contacted AmeriFreight about transporting a vehicle from Texas to Virginia and was immediately put at ease about the process of doing so. My vehicle arrived in perfect condition. Staff at AmeriFreight were always available to assuage my worries and assure me that I would safely receive my new (to me) vehicle. And I did. Thanks Graham and staff
Impeccable Customer Service
Julie C
03-03-2017 | Agent : Ali Jones
Rating : POSITIVE
WOULD I SHIP AGAIN WITH AMERIFREIGHT? WHY YES, YES I WOULD. ALI'S CUSTOMER SERVICE WAS IMPECCABLE. SHE PRESENTED PROFESSIONALISM AND WAS VERY INFORMATIVE ON THE BEST WAY TO HANDLE THE WHOLE PROCESS. ALI STAYED IN CONTACT WITH ME EVERY STEP OF THE WAY FROM BEGINNING, COMPLETION AND AFTER TO ENSURE MY SATISFACTION. I WAS VERY NERVOUS ABOUT THE WHOLE THING AND ALI GAVE ME A SENSE OF SECURITY. EVEN WITH THE DRIVER BEING A DAY LATE IN PICKING UP AND SOME SCRATCHES AT THE TIME OF DELIVERY ALI STILL MANAGED TO MAKE THE PROCESS PAINLESS. HER DEDICATION IS A DIRECT REFLECTION ON HOW AMERIFREIGHT FEELS ABOUT THEIR CLIENTS AND THE CARGO IT TRANSPORTS. THANK YOU ALI! YOU ARE A TRUE ASSET!!! WARM WISHES AND BEST REGARDS.
Couldn't Have Asked for a more Pleasant Experience
Luke Stednick
03-02-2017 | Agent : Ali Jones
Rating :
My girlfriend, a flight attendant and who lives in Seattle, was changing bases and needed to get her car to Denver. We both work full-time and neither of us had the time to drive it all the way down. I was helping her and I got in touch with AmeriFreight. I had a good conversation with their representative and I had her on my account the whole time. We had a 15-minute conversation to start and got the quote and all the information set up. She was professional about the whole thing and made sure I knew everything that was going to happen, before and after. Also, she answered my random questions because I had to go from Seattle to Colorado and we weren't sure on the timing but she did her best to make sure she knew when the vehicle would be arriving. I couldn't have asked for a more pleasant experience with her. Moreover, the initial quote they gave me was close to the final quote in the end. It wasn't right on but it was within $50 difference. So, that was fine.
First Rate Experience
Ricardo Fletcher
03-02-2017 | Agent : Graham Turner
Rating :
AmeriFreight gave me a reasonable quote. I shopped around a while and I ran into a lower quote but they weren't as serious. When they were told to pick up the car, the thing was handled with hang-ups. But with AmeriFreight I had a first-rate experience. I didn't have any problem getting the car to my uncle. My uncle didn't have any problems receiving the car too. It was a pretty good experience.
Competitive Pricing and Great Customer Service
Jesus M
02-28-2017 | Agent : Amerifreight
Rating : POSITIVE
I had a truck delivered from Texas to North Carolina. Found Amerifreight on the top 10 car transport companys. Competitive pricing and great customer service won my business. Planned on getting the vehicle within 10 days and I got it within 4 so next time I'll go directly to them.
Straightforward Pricing
Christian Iezzi
02-27-2017 | Agent : Amerifreight
Rating :
AmeriFreight was the only company that was straightforward and told me how the pricing and everything worked out. It’s descriptive compared to some of the other companies that gave false pricing. Their initial quote was right where it needed to be and that's why I chose them. I did the free quote and then the organizer sent me an e-mail and called me. We talked about the appraisal, the costing and how much everything was and we came to an agreement on pricing. After that was done, he told me how long it's going to take for the bid to be on the internet for the truckers to bid on and the price may change depending on how everything works out. During the time period, we had the holidays so the availability for truckers could be a part of the price change. But after that happened, he called me and said that an offer was accepted and he kept in touch with me as the car was being processed and picked up. Their customer service and the representatives on site are very nice and informative. Their response was quick but the whole process took a little bit longer because I was trying to find all the right pricing. All in all, my experience with AmeriFreight has been cost-effective and efficient.
Great Experience Without a Hitch
Jack
02-19-2017 | Agent : Graham Turner
Rating :
Great experience with out a hitch. AmeriFreight and Graham Turner were great to deal with. They were knowledgeable, experienced and very efficient. My next auto transport will definitely be with AmeriFreight
Extremely Accommodating
Elizabeth
02-18-2017 | Agent : Graham Turner
Rating :
I would recommend Ameri-Freight to my friends- they were extremely accommodating and made it possible to get my car across the country when I needed it to be there. They were upfront about cost and promptly answered any questions I had conveniently by email or phone. When my car was picked up it was stress free and quick!
Would Use Amerifreight Again in a Heartbeat
Zachary Batcho
02-13-2017 | Agent : Graham Turner
Rating :
For moving my vehicle Graham Turner told me, "Don't worry about your car, I'll take care it". And, that's exactly what he did. I couldn't be more satisfied with the service I received from AmeriFreight, more specific Graham Turner. He was able to store my vehicle while he found a shipper, load the vehicle, and ship it to me with no issues. I would use AmeriFreight again in a heart beat. Graham even came in on an off day while my vehicle was storage to help me get something I left in the vehicle.
Excellent and Knowledgeable Representatives
Luke D
01-31-2017 | Agent : Ali Jones
Rating : POSITIVE
Excellent and knowledgeable reps, I felt cared about and in good hands the whole process. Very appreciative of their personable approach to this as moving a car can be a daunting task. I felt confident & calm during the process, and Ali did a great job at telling me what to expect and how they approached the process. Our vehicle was delivered perfectly on time and with no problems or damage. I truly recommend them if you have to have a vehicle transported, they really make it an easy and smooth process.
First Class Operation
Randy R.
01-18-2017 | Agent : Amerifreight
Rating : POSITIVE
I'd like to say that I had an excellent experience with AmeriFreight. The truck was picked up on time and delivered even tho the driver had to wait out a midwest ice storm. Lecia at AmeriFreight was great with communications. Thanks to the driver also for keeping my property safe and communicating every step of the journey. I have no reservations about recommending them to you as a first class operation. Communication is everything and they did a superior job at it. I marked that the vehicle showed up dirty, it came 2,000 miles, mostly in rain and ice, I expected it to be dirty, if that kind of thing bothers you then get an enclosed rig. The driver even allowed me to pick it up earlier than we had discussed. Thanks AmeriFreight for finding me an excellent carrier. I was not compensated to write this review.
Vehicle Arrived Safe and Without Incident
Laurie Shahnavaz
01-16-2017 | Agent : Amerifreight
Rating :
Vehicle arrived safe and without incident. Took a bit longer to line up a carrier than expected. Overall cost to transport considerably higher than they originally estimated. Partially my fault for not having vehicle ready to go at a moments notice. Their commission seems to be a bit high (over 26%). Ended up paying what is about average based on other estimates received.
Going Far And Beyond One's Expectations
Cesar R.
01-13-2017 | Agent : Ali Jones
Rating : POSITIVE
Thanks to the outstanding customer and professional service from Ali from Amerifreight my vehicle was shipped the same day I submitted my request. During the whole process Ali was on top of everything, clarifying any questions I had and also providing guidance on the process and how things work with auto transport. This is a clear example when a customer service rep goes far and beyond one's expectation and where everything worked perfectly.
Excellent Communication, Performance, and Price
Lynn W.
01-10-2017 | Agent : Ali Jones
Rating : POSITIVE
I made my initial call to AmeriFreight the week before Christmas to arrange the transfer of my car. Ali Jones quoted me a fair price, and warned me that due to the Christmas holiday and the delivery location (Idaho), it might take until after the New Year before she found a driver to pick up my car. She was right- the car was picked up right after the New Year. But in the interim, she called me on a couple of occasions just to let me know that the order was still pending and that she was still confident that the car would be picked up shortly. I appreciated the updates. When I placed the order, Ali very helpfully stayed online with me to ensure that I clicked all the right boxes and filled out all the forms correctly. My car was picked up in Dallas on a Friday afternoon by Nick. He stayed in good contact with me via cellphone so we could arrange a good pick-up site that suited both of us, and so I could plan my schedule accordingly. He called me about a day and a half out, a day out, five hours out, and then 40 minutes out. The car was delivered on Monday evening. He drove through some pretty crazy weather to get here to Boise, and delivered the car in perfect condition. In conclusion - - if you want a company that offers you excellent communication, performance and price - - give AmeriFreight a call!
Accessible, Open, Honest, and Helpful
Chuck
01-04-2017 | Agent : Graham Turner
Rating : A
I used AmeriFreight to arrange transportation of my car from MA to CA and then two months later arranged for a return trip. I worked with Graham Turner and found him to be very accessible, open, honest, and helpful in making all the necessary arrangements for both trips. He carefully explained the services that AmeriFrieght provides and all the options available to me. The carriers Graham arranged, in both directions, proved to be very courteous and helpful as well. There was a minor issue when the muffler hanger developed a crack on the trip out to CA, which ended up only being a $20 dollar repair, but Graham was right there to help ensure that I had all the required information concerning insurance coverage should I have needed it. When I needed to arrange for the cars return to MA there wasn't a single moment of hesitation before contacting Graham at AmeriFrieght to help arrange for that. Should I need car transport in the future there won't be any hesitation then either.
Considerate, Knowledgeable, and Accomodating
John Louie
12-22-2016 | Agent : Ali Jones
Rating : 5
We used Ali and AmeriFreight to ship our vehicle from the east coast to the west coast. Ali was with us every step of the way. Ali was considerate, knowledgeable, patient and accommodating to everything we wanted to know about the process of shipping our vehicle cross country. I would definitely use Ali and AmeriFreight again.
Car Picked Up On Time and Delivered Early!!
Rich D.
12-21-2016 | Agent : Graham Turner
Rating : POSITIVE
Used Amerifreight to find a transporter for my car. Was very satisfied with the way I was treated and the carrier they picked for me was great. Pick up was on time and my car arrived days early. Graham was my agent and he did his job well. My car arrived ahead of schedule and safely without any damage, can't get any better then that! Driver kept me informed on his progress and was very professional.
Highly Recommended
Adam Steinbach
11-19-2016 | Agent : Graham Turner
Rating :
This was the first time I shipped a vehicle through any company. I needed to move my personal vehicle to another state and heard good comments about AmeriFreight. After completing the process, I would highly recommend this company to anyone looking to move their vehicle. They were professional and efficient in working to complete my shipping requests.
Timely and Professional
gretchen jenkins
10-19-2016 | Agent : Ali Jones
Rating :
Had an AWESOME experience with Ali and shipping a vehicle! Shipped a car from Oregon to a small town in Illinois. Have never hired an auto transport service before, but she walked me through each step. AmeriFreight and Ali were timely and professional!! The car was picked up from the house in Oregon and delivered to the door in Illinois! They were in contact with us and the driver, confirming each part of the process as we went along. The timing and pricing was just as promised from the first day we spoke. Would highly recommend them!
Courteous and Timely
Kay Creighton
10-19-2016 | Agent : Amerifreight
Rating :
I had a very good experience with AmeriFreight. My advisor, was responsive and got me a good rate explaining that it was the off season so was willing to bid the job out at a lower rate given I had 2 cars to ship. The transporter they used was courteous and careful with my vehicle with no damage at all. They were timely with the delivery as well. I am very pleased with the service and would use them again!
Smooth and Easy Process
Teiran Jeng Kim
09-19-2016 | Agent : Graham Turner
Rating :
I had a great experience with Graham from AmeriFreight. He fulfilled my request even though I was not able to receive my car at the destination on the specified date. He continued to search a driver to meet my specific request within a little over my budget. The whole process was very smooth and easy and my car arrived in the very good condition even one day prior to the requested date. Thanks so much!
Pleasant Experience from Beginning to End
Sally
09-06-2016 | Agent : Ali Jones
Rating :
Our son recently moved to Scottsdale, AZ, from Louisville, KY, for a new job. After researching auto carriers, AmeriFreight stood out as one of the best. Ali ** of Amerifreight spent quite a bit of time with me explaining the process and assuring me that the car would make it safely on the day we needed it to arrive, if not before. It seems like standard procedure for the final part of the transaction to be paid in cash to the driver and that went off without a hitch. Our driver walked around the car with us on pick-up and delivery to mark any dents or scratches on the vehicle before it left Kentucky, as well as note the mileage in case anyone was concerned. (The car was a 2007 so there were a few marks to start but absolutely no change on delivery.) Everyone we dealt with from beginning to end was pleasant, professional and extremely accommodating. I highly recommend AmeriFreight.
Professional Courteous and Responsive
Andrew
08-17-2016 | Agent : Amerifreight
Rating :
I like the price of AmeriFreight and a friend recommended it because of its quality. The gentleman communicated both through e-mails and phone calls, identifying what my need dates were and what the parameters of the move would entail, because this is the first time I've done this, so I needed education on it. The carrier, due to traffic, was delayed getting to my home, but they maintained constant communication. I live in a rural area, so there are some limits on where the big trucks can pull into, but they got a spot that was within a quarter mile of my house where I met them. The load-up process and paperwork signing was very smooth and just a matter of minutes. I was kept in touch for what time the delivery date would be and that went extremely smooth, approximately 1 week later, and drop-off was exactly where I needed it to be. They're professional, courteous and responsive. That's why, based on my experience, my daughter is also shipping her car with AmeriFreight, then I’m gonna use them to ship my other vehicle, too.
Smooth Pick Up and Delivery
Rachel H
05-07-2016 | Agent : Jorge Cruz
Rating :
I had a really great experience with this company. I needed to ship my car during the "busy" season, so it was hard to get a hold of someone at first, but then they really came through. Got a discount because I called back fast after receiving my quote. Pick up was smooth and so was delivery. I'd definitely use them again.
I'm a car dealer and my dealership sells Toyotas.
Matt
03-05-2016 | Agent : Amerifreight
Rating : 5
I'm a car dealer and my dealership sells Toyotas. I have to ship cars to different parts of the country. In a bidding situation, it isn't so much as maximum luxury or close-versus-open containers or things like that. It's about the budget and what we have. And Amerifreight has always consistently been the lowest bidder. I'm also comfortable dealing with them. I just call Lecia from Amerifreight by cellphone and tell her what I need, where it's going, and the budget. She's knowledgeable, friendly, gets the job done, and helps when she can.
Honest and Knowledgeable Service
Mike E.
01-29-2016 | Agent : Jorge Cruz
Rating :
Jorge was very good with communicating by phone or email. I never had to hold when on the phone. He was very honest and knowledgeable and was good about answering questions that I had and explained things well.
Easy Process
D P
01-19-2016 | Agent : Amerifreight
Rating :
So far, so good! For the past week I have working with Lecia and she has been so nice and helpful. I was worried about getting my car picked up on time with a good price and we worked things out. My car was picked up today and the driver was very very nice! I thought this process was going to be more difficult but it wasn't, they made it pretty easy. Just call ahead and listen to their standard rules so you can prepare yourself to have your car shipped.
Highly Recommended for Professionalism and Realistic Quotes
V G
08-24-2015 | Agent : Ali Jones
Rating :
I contacted AmeriFreight to transport my car and Ali was most helpful in answering my questions and ensuring everything went smoothly. I highly recommend this company for their professionalism and realistic quotes. My final cost was slightly higher than my initial quote, but is fair since they are bidding with drivers. I am thrilled how quickly my car was transported across the country. I would definitely use this service again because everything went smoothly and the pickup/delivery was on time. Fortunately I had enough time to be flexible, and if you are shipping your car, schedule it well in advance because the pickup window can be as wide as two weeks for economy rate. Fortunately I did not have to wait nearly that long even though my location is off the main trucking routes; I think I received an offer in about 5 days. Another thing I would advise customers to be aware about is that your car should be completely empty and ready to go when you schedule a pickup because when I received an offer, the truck came in about an hour. Fortunately I was ready, but if no one was home I probably would've missed it. Economy rate has a pretty wide window so be sure you're flexible and keep your phone on at all times. Everything went well and I am glad I trusted the reviews online. I was thrilled how quickly my car got to the destination without problems.
Providing Transparency in all Shipping Details
Manjunath N.
06-05-2015 | Agent : Amerifreight
Rating :
This was the very first time I was planning to ship my car , and relying on the reviews on various websites , I went for couple of agency to initiate it. Among them , Amerifreight was the one I thought I can go with it as they are were prompt , transparent in all the details I need. **** was the guy from AMerifreight who was handling my case , and I must say he was up to the mark as any one should expect. I had asked for early pickup and he did his best to arrange for me by regular follow ups and updates. I would definitely recommend Amerifreight.Thanks
Fear of Freight Companies Abandoned!
Abbe K.
05-18-2015 | Agent : Ali Jones
Rating : POSITIVE
After reading numerous reviews and speaking to several people about car shipping companies, I was nervous about the entire process. Consequently, I did my fair share of research. I ended up with AmeriFreight, Inc.. My personal representative was Ali Jones. She followed through and kept in contact with me during the entire process, from scheduling a pick up to ensuring delivery. Needless to say, along the way, I contacted the company several times just to confirm pick-up, delivery and for other related issues. If *** was not available, every other person I had contact with was very responsive and courteous. I can now say that the car was picked up and delivered with no problems.
Completely Painless Process
Ellie
04-08-2015 | Agent : Ali Jones
Rating :
I received TONS of quotes from different car relocation companies. AmeriFreight not only offered a low estimate but had an excellent BBB rating so I thought I would check them out. Ali Miller was very efficient and informative of my options and made the whole process COMPLETELY painless. My car was picked up from my apartment in Philadelphia exactly when I was told it would be AND the company I was paired with was so flexible I did not have to give them my destination address until the day before delivery! The driver even dropped off my car right at my hotel in Los Angeles!! I STRONGLY recommend working with AmeriFreight. I was not charged a penny more than Ali told me on our first call and everything went exactly as planned. Ali called me a few times during the process to make sure I did not have any questions or concerns including checking in with me before my car was picked up, after it was picked up, before it was delivered and after it was delivered. I could not be happier with this process.
Great Service - Highly Recommended
Courtney C
12-29-2014 | Agent : Ali Jones
Rating :
Great Service. Highly Recommended. I was slightly nervous picking a company to ship my car as it was my first time. However, after extensive research and speaking to several companies, I ultimately chose AmeriFreight for their price and ratings/reviews. I was reached via email first with a quota and then contacted by an AmeriFreight agent, Ali Miller. I really appreciated her service and attention (very quick on email and always called back promptly). She explained each step of the process and always followed up with a phone call to check if everything was all right. Ali was able to find a carrier within my desired time frame, and I had no trouble in the drop-off/pick-up of my car. I would recommend using AmeriFrieght! The service was fantastic, and the whole process was simple enough! Tip: There is a student discount.