- 23 Dec all
Customer service is not top priority with all companies in the shipping industry. If you need to ship one or more vehicles, it is important that you know what to do for successful transportation, and how to protect yourself, rather than relying on the expertise of the shipping agency you ship your vehicle with.
Unfortunately we live in a world where, in most cases, business has lost its\' personal touch. However,when transporting your vehicle of value, sentimental or monetary, is not top priority to a shipping agency that is more concerned with quantity rather than quality of service. But for you, the proud owner of a vehicle, you would like nothing more than the safe transportation of your prized possession from state to state. Although you cannot guarantee total safety and protection of your vehicle, you can reduce the possibility of any unfortunate situations or circumstances occurring during transportation. At Amerifreight, we pride ourselves in our ability to arrange the transportation of your auto, with your number one concern in hand – the safe delivery of your vehicle at your destination.
Before handing over the keys to your vehicle, it is strongly advised that you clean your vehicle and document all marks, scratches and dents on your vehicle backed up with photos. These should be accurately noted on the documentation handed to you by the auto shipping company. You should also make a written note of the mileage on your car before and after transportation. The onus is on you, the client, to ensure that this information is recorded accurately.
You should read all documentation through properly and make sure that you understand the agreement thoroughly and do not hesitate to question anything that you may not fully understand or agree with. It is recommended that you only have about a quarter tank of gas when transporting your vehicle and that you do not ship other items in the vehicle when using transport shipping companies. The heavier the vehicle, the higher the cost. There is a limit to the weight permitted of the shipping truck and if the truck carrying your vehicle is overweight, additional costs will be incurred in each state in terms of fines imposed by the authorities. This will cause unnecessary delays in the delivery of your vehicle and unnecessary additional costs. It is also important to remember that items shipped in your vehicle are not covered by insurances offered by shipping companies.
Considering the use of either an open truck or closed, is an important factor to consider too. Using an enclosed truck can increase your costs considerably by up to 60%.
The initial quote you receive for transporting your vehicle is merely an estimate and could go up slightly, however, it is not advisable to go with the lowest bid either. Choosing a company whose quote is in the middle, is usually the best and most reliable option.
Checking reviews posted on brokers and shipping agencies, is a brilliant way to assess the client services and communication abilities of the companies you choose to work with and sticking to companies that have been in business for a few years.
At Amerifreight, we have a A+ rating with the Better Business Bureau and your positive experience is our number one priority. For more information on shipping your vehicle, please feel free to visit Amerifreight at www.amerifreight.net
- 23 Dec, all
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